Job
Description
Job Details: Extensive experience in delivering and developing programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees). Facilitate expert training with an application of adult learning theories, JLLs brand/learning standards and contemporary approaches to driving true behavioral changes. Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 5-15%, depending on business needs and budget availability. Create, design, and update training content, incorporating best practices in adult learning theory. Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions. Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate. Advanced cross-cultural competence and the ability to adapt communication styles to diverse, global audiences Strong business acumen and the ability to align L&D initiatives with strategic business objectives Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development. Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes. Support team members, colleagues and peers with ad hoc facilitation efforts when needed. Key Skills: Advancedexperienceindesigningandfacilitatingsoftskillstrainingprograms,withafocuson leadership,and professional development(mayincludeinstructor-led,virtualinstructional-led,e- learning, and blended learning solutions). Expert knowledgeindesigningengagingandimpactfultraining,usingdifferenttechnological platforms including PowerPoint, Articulate, etc. Excellentpresentationandfacilitationskills,withtheabilitytoengagediverseaudiences. Excellentcross-culturalcompetenceandabilitytoadjuststylesofcommunicatingtovaryingsituationsto ensure an inclusive environment. Excellentadaptabilityindesigningdeliveringtrainingprogramstomeetthevaryingneedsand preferencesofglobalaudiences.Tailoringapproachbasedontheuniquerequirementsofeachregion or country. Strongknowledgeofadultlearningprinciplesandinstructionaldesignmethodologies. Proficiencyincreatingandupdatingtrainingcontentusingavarietyofdigitaltools. Excellentorganizationalskillswithastarterfinishermentalitywithacuteattentiontodetail. Stronglisteningandcommunicatinginaneffectivemanner;providingregularupdatesonprogress againststrategicagenda,includingkeyaccomplishments,challengesandsupportneeded;managing expectations proactively to ensure customer delight. Strongprojectmanagementskillsthatcandeliversolutionsagainstagreeduponprojecttimelinesthat achievedesiredoutcomesandprovideagreatlearnerexperience.ExperiencewithAsana(project management tool) preferred. Skilledinvalidatingrequestsanddesignsolutionswithaglobalmindsettoalignworkwiththe global L&D strategy. Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Bachelor's degree or learning and development certification preferred : bachelors or masters degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred.
