Lead-Trade Finance Operations

The Lead Trade Finance Operations role within Wholesale Banking Operations involves planning, directing, and supervising staff activities in Trade Finance Operations. Your primary responsibilities include ensuring compliance with established procedures, delivering high-quality internal customer service, and safeguarding the Bank from operational risk. You will be accountable for transaction processing, document scrutiny, and other key operational tasks, making you a crucial contributor to the organization's profitability and overall health. Your duties will encompass leading the entirety of Trade Finance Operations to align them with the Bank's strategic goals. You will oversee operational functions related to both non-funded instruments such as Letters of Credit, Bank guarantees, and funded instruments like export financing and Document checking. Additionally, you will be responsible for ensuring the effectiveness and operational integrity of all operations. As a business partner, you will collaborate on strategizing and implementing critical operational and regulatory practices. It will be your responsibility to ensure that processes and policies are compliant with regulatory guidelines. You will develop a roadmap for re-engineering business processes to enhance customer service, controls, cost-effectiveness, and accuracy. Your role will involve managing day-to-day administrative tasks to ensure the smooth functioning of Trade Finance Operations. You will lead quality initiatives to optimize processes, improve Turnaround Time (TAT), and enhance Service Level Agreements (SLAs). Implementing automation and digitization tools to enhance process efficiency and scale business operations will also be part of your responsibilities. Furthermore, you will foster a culture of market research to drive continuous process improvements and benchmark against competitor banks. Monitoring business critical metrics, leveraging dashboards and trade analytics, budgeting, and scheduling resources for optimal manpower utilization are key aspects of your role. You will also focus on enhancing operating systems and procedures, reducing operational costs, and increasing profitability. To maintain a customer-centric approach, you will champion a customer-first culture within the team to ensure exceptional customer service. Recruiting and retaining top talent for key roles in the reporting structure, fostering collaboration with credit, technology, analytics, and risk teams, and partnering with Policies team for decision-making within the prescribed framework are also vital components of your role. Education Qualifications: - Graduation: Bachelor of Commerce (B.Com), Bachelor of Science (B.Sc), Bachelor of Arts (BA), Bachelor of Business & Insurance (BBI), Bachelor of Management Studies (BMS) - Post-graduation: Master of Business Administration (MBA), Master of Commerce (M.Com), Masters of Arts (MA) Experience: 10 to 18 years of experience in Trade Finance Operations.,