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Lead Technical Writer

Lead Technical Writer

Freyr

8 - 12 years

6 - 11 Lacs

hyderabad

Posted:7 hours ago| Platform:

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Skills Required

technical writing content strategy content management editing documentation tools team management documentation mentoring change management stakeholder management xml team leadership enterprise portal scrum agile api information architecture dita

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education

: M.Sc,Msc,M.Tech,B.Tech,MBA

Location

: India - SEZ - Hyderabad, India

Required Skill Set

: Team Leadership & Mentorship, Metrics & Impact Measurement, Enterprise SaaS Documentation, Information Architecture, technical writing, technical writing tools, style guides and standards, content development, content strategy, API documentation

Role Summary

The Lead Technical Writer will define and execute documentation strategy across products and platforms, leading a team, setting standards, and delivering clear, user-focused content including product guides, API references, and knowledge base materials aligned with roadmaps and release cycles. This role requires close collaboration with engineering, product, and support teams to ensure accuracy and consistency, while also mentoring writers, establishing scalable processes, and driving initiatives in automation, content reuse, and developer tool integration to serve diverse audiences such as developers, administrators, and end users.

Key Skills

Expert in technical writing, editing, and content strategy
Strong knowledge of documentation standards, style guides, and information architecture
Proficiency with documentation tools
Experience with API documentation, SDKs, and developer portals
Ability to lead documentation projects and manage cross-functional stakeholders
Familiarity with Agile/Scrum workflows and product development lifecycle
Strong leadership, mentoring, and team management skills
Excellent communication and collaboration across engineering, product, and design teams
Knowledge of version control, structured authoring (DITA/XML), and content management systems
Analytical skills to assess documentation effectiveness and improve user experience

Requirements

8-12 years
of experience in technical writing, content strategy, or documentation leadershipminimum
4 years in a senior managerial/leadership role
.
Proven track record of
building and scaling documentation functions
for enterprise SaaS products.
Expertise in structured content, multi-channel publishing, and component content management systems.
Ability to simplify complex workflows into into clear, user-friendly content.
Strong leadership, stakeholder management, and change management skills.

Bonus Skills

Knowledge of life sciences, regulatory technology, or compliance-driven industries (RIM, IDMP, labeling, 21 CFR Part 11).
Experience with AI-driven content personalization or low-code/no-code authoring platforms.
Familiarity with chatbot content development and conversational UI design.
Expertise in global content localization strategies.

What We Offer

Lead the documentation and content experience for a global SaaS platform.
Play a key role in product adoption, customer retention, and brand impact.
Work in a collaborative culture with senior cross-functional teams.

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Lead Technical Writer