Job
Description
Location: Bangalore Reports to: Director SRE About LeadSquared One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 2000 customers with 1.5 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale. We are backed by prominent investors such as Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, Middle East, ASEAN, ANZ, and South Africa. Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia- Pacific Listed as Top Rates Product on G2Crowd, GetApp and Trust Radius The Role LeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts. The role involves leading the mission-critical responsibility of ensuring that all our online services are available, reliable, performant, and running at optimal costs. We firmly believe in a code and automation-driven approach to Site Reliability. Key Responsibilities Build Processes and platforms to ensure full observability and automated incident response management of all systems, applications, platforms, and infrastructure. Track incidents and perform RCA for every incident and focus on prevention. Work closely with Engineering teams to improve the performance, reliability, and operability of various applications and services. Work with customers to address their concerns on infrastructure availability, performance, and security. Key Requirements 6+ years’ experience in building tools for observability and incident response management for AWS resources as well as custom applications of this 3+ years of experience should be on AWS Cloud. 2+ years of experience in leading SRE team. Deep understanding of observability of all major AWS services – EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc. Operational experience in deploying, operating, scaling, and troubleshooting large-scale production systems on the cloud. Strong interpersonal communication skills (including listening, speaking, and writing) Ability to create & work well in a diverse, team-focused environment with other DevOps and engineering teams. Function well in a fast-paced, rapidly changing environment Why Should You Apply? Fast-paced environment Accelerated Growth & Rewards Easily approachable management Work with the best minds and industry leaders Flexible work timings Interested? If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared. Show more Show less
