Lead Site Reliability Engineer

Job Description

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Lead Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation.Lead Site Reliability Engineers must be passionate about learning and evolving with current technology trends. They strive to innovate and are relentless in pursuing a flawless customer experience. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability.Job Responsibilities: Engage in and improve the lifecycle of services from conception to EOL, including system designconsulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Servicedelivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks todeliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, processrefinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliableservices Increase operational efficiency, effectiveness, and quality of services by treating operationalchallenges as a software engineering problem (reduce toil) Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomesRequired Qualifications Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Working experience with industry standards like Terraform, Ansible Demonstrable fundamentals in 2 of the followingComputer Science, Cloud architecture, Security,or Network Design fundamentals Demonstrable fundamentals in 2 of the followingComputer Science, Cloud architecture, Security, or Network Design fundamentals(Experience, Education, Certification, License and Training) Must have at least 8 years of hands-on experience working in Engineering or Cloud Minimum 5 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Minimum 3 years' Experience in configuration and maintenance of applications and/orsystems infrastructure for large scale customer facing company Experience with distributed system design and architectureWho We AreHere at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our U Krewers are an extraordinary group of talented, innovative, and collaborative individuals who care about more than just work. We strive to create a culture of belonging and an employee experience filled with meaningful recognition and best-in-class rewards and benefits. UKG has 14,000 employees around the globe and is known for its inclusive and supportive workplace culture. Ready to join the U Krewukg.com/careers Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com