Lead Operational Risk Officer - Retail Lending (Cards Analytics)

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of Operational Risks for Cards, Merchant Services and Personal Lending within Consumer Lending line of business. exposure to cards Analytics is strongly preferred.
• Experience on working with large data sets, performing data research, bringing in insights that enable proactive risk management
• Knowledge of key Regulations and Operational risk events impacting Consumer Lending business
• Knowledge and understanding of continuous monitoring tools/detection tools/controls/processes, and ability to identify emerging risks and offer mitigations recommendations
• Experience with Risk Appetite Metric and Key Indicator programs
• Experience with Risk Control Self-Assessment (RCSA) process
• Experience with Operational Risk Event (ORE) assessment process
• Experience with Enterprise Risk Identification (ERID) assessment process
• Experience with Tableau and other visualization tools, with the ability to incorporate a visual data story into an actionable narrative for executive audience
• Strong analytical skills with high attention to detail and accuracy, and ability to draw conclusions and translate findings from complex data

Job Expectations:

• Position based out of Bangalore or Hyderabad
• Hybrid working model with strict adherence to require in-office expectations
• Shift Timings from 01:30 pm to 10:30 pm
• Industry certifications from ICAI or ISACA or FRM or CIA or IIA.org preferred
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy, and ability to draw conclusions and translate findings from complex data
• Experience gathering, analyzing and interpreting large datasets
• Ability to execute in a fast paced, high demand environment while prioritizing work and balancing multiple priorities
• Advanced Microsoft Office skills and adept at working with Artificial Intelligence tools including using them in production
• Ability to work effectively in a team environment and across all organization levels, where flexibility, collaboration and adaptability are important
• Ability to exercise independent judgement and creative problem-solving techniques
• Experience in reporting and Insights