Job Title: Lead Network Operations Engineer (with Wireless & Security Expertise)
Location:
The Opportunity
Seeking a highly skilled Lead Network Operations Engineer specializing in Wi-Fi certification and advanced network monitoring. This role is crucial for global network stability, performance, and security across Wi-Fi, routing, switching, firewalls, SD-WAN, and SASE. Responsibilities include driving operational excellence, implementing enhancements, and proactive capacity/bandwidth management using robust monitoring tools..
Roles and Responsibilities
Global Network Operations & Support:
- Lead and support day-to-day network operations across PAN India and global locations, ensuring high availability and performance of our network infrastructure.
- Actively engage in
incident resolution, change management, and problem management
, applying deep technical expertise to complex network issues. - Oversee and support the implementation of new network technologies and solutions from pilot to production.
Advanced Network Monitoring & Capacity Management:
- Implement, manage, and optimize network monitoring tools (
PRTG, Sapphire, Netflow Tools
) for comprehensive visibility into network performance, traffic patterns, and potential bottlenecks. - Proactively monitor and manage
network capacity and bandwidth
, identifying trends, forecasting future needs, and recommending solutions to ensure optimal resource utilization across MPLS, Internet, and SD-WAN links
. - Perform
network analysis
to diagnose complex performance issues and ensure service level objectives are met.
Wi-Fi & Wireless Infrastructure Expertise:
- Specialize in the design, configuration, and advanced troubleshooting of enterprise-grade
Cisco and Aruba Wi-Fi
solutions. - Leverage
Wi-Fi certifications
to ensure best practices in wireless network deployment, security, and performance optimization for a high-density, business-critical environment.
Network Security & Edge Technologies:
- Configure, manage, and troubleshoot
L3-level Cisco Routing, Cisco/Brocade Switching, and FortiGate Firewalls
. - Work with advanced network security concepts including
SASE (Secure Access Service Edge)
and SD-WAN (Software-Defined Wide Area Network)
for secure and optimized connectivity. - Contribute to setting network and security strategies, standards, and procedures, including
Endpoint Security (AV + DLP)
. - Perform
threat analysis, vulnerability assessments, and incident response
to proactively mitigate security risks across the network.
Network Security Expertise in Cloud (Private and Public) Environments:
- Hands-on experience securing network infrastructure in leading public cloud platforms (e.g.,
AWS, Azure, GCP
) including Security Groups, Network ACLs, VPN Gateways, Direct Connect/ExpressRoute, Transit Gateways/VPC Peering
. - Strong understanding of
cloud networking principles
, best practices for network segmentation, and secure connectivity models in cloud environments. - Experience implementing and managing
cloud-native network security services
(e.g., WAF, DDoS protection, Cloud Firewalls). - Knowledge of network security within
private cloud/virtualization platforms
(e.g., VMware NSX, OpenStack Networking). - Familiarity with
cloud security posture management (CSPM)
tools and cloud compliance frameworks. Automation & Continuous Improvement:
- Drive network automation initiatives using
Python, Ansible, and shell scripting
to streamline operational tasks and enhance efficiency. - Develop, enhance, and execute documented procedures focusing on real-time security alerts, administration, troubleshooting, and customer reporting.
Operational Excellence & Compliance:
- Support internal environments, private, and public cloud network infrastructure.
- Implement policies for allocating administrative tasks, monitoring audit logs for suspicious activity, and maintaining strict operational procedures to ensure overall network infrastructure availability.
- Provide dedicated
support
with flexibility for on-call rotation as needed.
Skills Requirements
Network Core:
Specialization in Cisco Routing (L3+), Cisco and Brocade Switching
.Wireless Expertise:
Deep specialization in Cisco Wi-Fi and Aruba Wi-Fi
, including design, configuration, and advanced troubleshooting.Network Security:
Strong expertise in FortiGate Firewalls
, SASE, SD-WAN
, and perimeter security.Network Monitoring & Analysis:
Proficient with PRTG, Sapphire, Netflow Tools
for network performance monitoring, capacity planning, and bandwidth management
.Traffic Management:
Proven experience with MPLS, Internet traffic management
, and optimizing routing paths.Automation:
Hands-on experience with Python, Ansible, and shell scripting
for network automation.Security Tools:
Knowledge of Endpoint Security (AV + DLP)
, threat analysis, vulnerability assessments, and incident response.Cloud Networking:
Experience supporting network infrastructure in private and public cloud environments.
Candidate Requirements
- At least
10+ years of experience
in Network Operations, with a minimum of 6 years in Core Network Security
. Mandatory Wi-Fi Certification(s)
from leading vendors (e.g., CWNA, CCNP Wireless, Aruba Certified ClearPass Professional (ACCP)) are highly desired and will be given strong preference.- Proven Experience and relevant network and security certifications such as
CCNP, CCSP, Fortinet NSE, AWS/Azure/GCP Networking/Security Specialist or equivalent
. - Strong verbal and written communication skills with the ability to articulate complex technical concepts effectively to all levels of management and technical teams.
