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" Healthcare,Business Analysis,Agile ","description":" Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs Outcomes: Use analytical skills and judgment to identify prioritize structure and solve complex problems Work closely with customer to understand and define enterprise goals and objectives Immensely contribute to the sprint planning and estimation by highlighting dependencies constraints impact from a business standpoint Be the face of the team to the customer and act as a SME for all of the business and strategic needs Understand and use BA knowledge areas appropriately as required by the business problem Analyse business needs and solutions Devise strategies and Facilitate stakeholder collaboration effectively and efficiently Validate and verify information to identify solution options that meet business needs Align the designed and delivered solutions with stakeholder needs Establish and implement effective requirement creation and management practices Champion requirements Elicitation using proven techniques like interviews document analysis requirements workshops storyboards surveys site visits business process descriptions use cases scenarios event lists competitive product analysis task and workflow analysis and\/or viewpoints Define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state Define software quality attributes external interfaces constraints and other non-functional requirements Monitor the market for technologies\/processes to manage business analysis Information Develop training materials and \u201ctips\u201d that stakeholders can leverage to improve their efficiency in using business analysis tools. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization Develop an innovative approach for using new tools templates and processes Develop engagement strategies to support organizational transformation Be able to assist in driving transformational program(s) for the organization\/customer\u2019s enterprise Measures of Outcomes: Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts\/methodologies for use across organization Trainings undertaken\/given Outputs Expected: Business Value: Pro-active identification of business problems constraints dependencies that leads to tangible benefits to the stakeholders Stakeholder Engagement: Champion written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering: Develop and drive adoption of tools templates and\/or processes for aligning requirements and design. Mastery of several business analysis tools to elicit document and manage requirements Solution Evaluation: Use a combination of metrics plus and strategic analysis to pick and recommend appropriate solution to the business problem Process: Establish processes as required by the engagement and ensure adherence by the team BA artefacts maintenance : Documentation of the process plus project artefacts to the best standards Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management : Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community Monitor Junior Bas and suggest\/assist with identification of areas of improvement with ways of working new learning market needs New Business: Assist the organization\/Unit with identification of new business opportunities and solution recommendation proactively Skill Examples: Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics \u2013 Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge \u2013 Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills \u2013 adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods \u2013 verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology \u2013 Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques \u2013 Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey\/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples: Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach\u00b7 Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach.\u00b7 Create new and innovative formal and informal processes tools or\u00b7 techniques that others can leverage during discovery to isolate critical Information\u00b7 Create innovative ways of performing this task using common techniques. Stakeholder Engagement\u00b7 Develop engagement strategies to support organizational transformation.\u00b7 Develop stakeholder engagement strategies to address stakeholders that resist change.\u00b7 Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals.\u00b7 Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community.\u00b7 Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management\u00b7 Develop a new organizational structure for managing business analysis information.\u00b7 Monitor the market for technologies\/processes to manage business analysis Information\u00b7 Develop training materials and \u201ctips\u201d that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement \u00b7 Develop new processes to identify and overcome business performance issues.\u00b7 Develop non-traditional ideas for identifying business analysis performance improvement opportunities.\u00b7 Create new tools and strategies for identifying innovative solutions\u00b7 Continually monitor processes seeking opportunities for improvement\u00b7 Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation\u00b7 Create elicitation support material templates for others to use.\u00b7 Develop approaches and tactics for developing greater organizational understanding\u00b7 Foster a collaborative approach to encourage feedback opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization.\u00b7 Have been sought for advice support and training by others on ways to effectively prepare for elicitation.\u00b7 Quickly understand team capabilities and skill\/knowledge gaps\u00b7 Engage others in a discussion where they share information that they are not willing to share with others individuals.\u00b7 Consistently find \u201ccommon ground\u201d between differing viewpoints.\u00b7 Define strategies and plans for influencing multiple decision makers\u00b7 Develop and proactively drive adoption of tools to help others adjust their communication style\u00b7 provide examples for how to handle certain circumstances with the right messaging (i.e if they say this do this or are difficult stakeholders)\u00b7 Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results.\u00b7 Create new methods for locating data and how to analyze its accuracy importance and validity.\u00b7 Debate issues to bring the most critical points to the forefront for decision making.\u00b7 Anticipate objections and proactively overcome them with data before the objection arises.\u00b7 Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.\u00b7 Develop a repeatable approach for others to use for communicating business analysis information.\u00b7 Recognized as an authority on how to customize messaging to various levels of an organization.\u00b7 Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions\u00b7 Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization.\u00b7 Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management\u00b7 Develop and drive adoption of tools templates and\/or processes for aligning requirements and design.\u00b7 Create innovative ways to use the common techniques to perform this task such as Functional Decomposition\u00b7 Have been recognized as a visionary in aligning requirements and designs resulting in requests from leadership to lead related complex change initiatives and\u00b7 mastery of several business analysis tools resulting in frequent engagement by peers for support in using them.\u00b7 Develop and drive adoption of an archival system that stores historical requirements and how they were implemented\u00b7 Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency\u00b7 Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently.\u00b7 Foster a collaborative approach to obtain feedback opinions and agreement on the adoption of new prioritization methods.\u00b7 Capture best practices in prioritization and broadcast them to the business analysis community.\u00b7 Always incorporate relevant product service business and industry acumen in prioritization.\u00b7 Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs.\u00b7 Apply foresight when connecting concepts to enterprise components\u00b7 been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designsDeal with unforeseen issues in order to obtain an approval of requirements effectively by:\u00b7 assembling and\/or developing resources processes and tools\u00b7 developing a go-to network of empowered people and resources who are\u00b7 quick to respond\u00b7 demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis\u00b7 Analyse current state to understand the reasons for change the impact of the change\u00b7 Apply foresight when connecting concepts to enterprise components.\u00b7 Apply foresight to predict external drivers for change and draw from experience to recommend how to address them. Future State definition\u00b7 Consistently influence business policies and practices.\u00b7 Develop approaches and tactics for developing greater organizational understanding.\u00b7 Create new ways to identify all potential alternatives to address business needs.\u00b7 Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment\u00b7 Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence\u00b7 predict what competitors will do and how to counteract it.\u00b7 recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy\u00b7 Create and drive adoption of tools templates and processes for developing transition states.\u00b7 Develop metrics and a rating system for evaluating solutions\u00b7 Develop and proactively drive adoption of new tools or templates for evaluating alternatives.\u00b7 Develop an innovative approach for using new tools templates and processes that explain the rationale for adoption\u00b7 Capture change strategy best practices and broadcast them Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.\u00b7 Continually monitor the industry in search of best practices that lead to more effective design options.\u00b7 Apply foresight when connecting concepts to enterprise components\u00b7 recognized by leadership as an authority in developing design options that achieved the desired future state\u00b7 Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution\u00b7 Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness\u00b7 Develop new and innovative evaluation method(s) including metrics measurement tools\u00b7 Capture best practices in measuring solution performance and broadcast them to the business analysis community\u00b7 Analyze business related metrics found on documents such as financial statements and make appropriate recommendations.\u00b7 Develop non-traditional ideas for analyzing performance measures\u00b7 Apply foresight when connecting concepts to enterprise components.\u00b7 Create and drive adoption of tools templates and processes that help identify the internal factors that restrict full realization of the solution\u2019s value.\u00b7 Develop new and innovative methodologies for problem solving and critical thinking\u00b7 Capture best practices on assessing solution limitations and broadcast\u00b7 determine how factors external to the solution are restricting full realization of value\u00b7 Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution\u2019s full realization of value.\u00b7 Create and drive adoption of tools templates and processes that help identify the external factors that restrict full realization of the solution\u2019s value.\u00b7 Consistently identify the root cause of systemic issues\u00b7 recognized by leadership as an authority in recommending actions that maximize value\u00b7 frequently asked for input and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams use case current\/future state diagrams functional and technical requirements in the form of user stories\/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as:- contributing knowledge\/skill into the network and- drawing knowledge\/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Additional Comments: Business Analyst Enrollment Plus Inc is looking for a Business Analyst, who under the general supervision of the Program Manager and Delivery Lead, will work to deliver the implementation of a Health care ecosystem for our Health Plan clients. The Business Analyst will work with the small to mid-size Health Plan Clients, third party vendors, and onshore and offshore Enrollment Plus associates to support system installations, conversions, and migrations by ensuring the smooth technical integration of products and services as well as data conversion. Candidate should have excellent functional, analytical and communication skills and ability to engage as part of a team working both physically together and virtually. You should be an excellent problem solver who\u2019s able to grasp customer needs and brainstorm ways to fulfill them. As a Business Analyst at Enrollment Plus, this is your opportunity to: - Elicit, analyze, specifies, and validates the business needs of stakeholders, be the customers for end users. - Collaborates with project sponsors to determine project scope and vision. - Clearly identifies project stakeholders and establish customer classes, as well as their characteristics. - Conducts interviews to gather customer requirements via discovery sessions, design workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. - Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. - Works with stakeholders and project team to prioritize collected requirements. - Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. - Develops and utilizes standard templates to write requirements specifications accurately and concisely. - Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. - Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers\/project team. - Creates process models, specifications, diagrams, and charts to provide direction to developers and\/or the project team. - Research, review, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. - Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders. - Manages and tracks the status of requirements throughout the project lifecycle; enforce and re-define, as necessary. - Communicates changes, enhancements, and modifications of business requirements \u2014 verbally or through written documentation \u2014 to program management, sponsors, and other stakeholders so that issues and solutions are understood. - Provides guidance and\/or instruction to junior staff members. - Comply with the organization\u2019s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. You bring: - Able to exercise independent judgment and act on it - Excellent analytical, mathematical, and creative problem-solving skills - Excellent listening, interpersonal, written, and oral communication skills - Logical and efficient, with keen attention to detail - Highly self-motivated and directed - Ability to effectively prioritize and execute tasks while under pressure - Strong customer service orientation - Experience working in a team-oriented, collaborative environment - Prior experience working on Agile tools like Jira, Rally, Aha etc.. - Bachelor\u2019s degree or higher in business or technical field, 7+ years of relevant work experience in project management or software development. - Work experience in client partner or account interaction is needed. - Strong Customer Focus - Deep understanding of software development in a team, and a track record of implementing quality software solutions on time and on budget - Experience in a Healthcare application and a managed care environment is preferred - Experience with Medicare and Medicaid is preferred For this role, we value: - Technical Competence o Strong problem-solving and excellent communication skills o Project Requirements, Analysis and Objectives o Quality Focus o Ability to understand the requirements, architectures, ask the right questions and think bigger (scope, delivery, integrations, go live, future maintenance etc..) o Ability to influence business and technical leaders in a dynamic environment o Project organization & Teamwork o Problem resolution o Ability to manage scope and deliverables ","
