Lead I - Business Analysis

UST Healthproof

5 - 8 years

10 - 13 Lacs

kochi chennai thiruvananthapuram

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Skills Required

team management simulation business analysis agile workflow software quality information management jira user acceptance testing monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Healthcare,Requirement Gathering,Business Analysis,Agile ","description":"

Role Proficiency:

Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA.

Outcomes:

Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable
Consistently plan a business analysis approach for complex situations
Design define and test projectproduct requirements
Play multiple roles within activities prescribed by a methodology
Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly)
Engage all stakeholders and gain consensus in agreement of results
Create the software requirements artefacts and deliverables
Communicate complex information in an easy-to-understand manner
Consistently develop effective change control processes for complex requirements and designs.
Determine the appropriate level of abstraction for business analysis information in complex environments
align complex requirements with design with some support from Lead BA if available
Understand BA knowledge areas appropriately to be able to use to solve a business problem
Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA
Validate and verify information to identify solution options that meet business needs
identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task
Establish and implement effective requirement creation and management practices with required guidance from the Lead BAProject Manager
Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA
Perform complex impact assessments of changes to requirements and designs
Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectationsneeds
Measures of Outcomes:
1. Business value addition
2. Communication effectiveness
3. Customer feedback
4. Business Analysis processes and tools
5. Reusable artefactsmethodologies for use across organization
6. Trainings undertakengiven including certifications
  Outputs Expected:
  Business Value:
  
  Active identification of business problems
  constraints dependencies that leads to right solution pick
  
  Stakeholder Engagement:
  
  Lead written and verbal communication in and out of the client
  specific to the engagement
  Negotiation of various options Vs value delivered with stakeholders
  
  Requirements Engineering:
  
  Use of right set of tools
  templates andor processes for aligning requirements and design.
  Good expertise in using several business analysis tools to elicit
  document and manage requirements
  
  Solution Evaluation:
  
  Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis
  
  Process:
  
  Drive processes established by the Lead BAProject stakeholders as required by the engagement and ensure adherence by the team
  
  BA artefacts maintenance :
  
  Documentation of the process plus project artefacts owned by the Business Analyst
  Management and communication about project artefacts to the various stakeholder groups
  Develop and proactively drive adoption of tools
  templates and processes to help others produce effective decision making and approval processes
  
  Team Management :
  
  Mentor Junior Bas in the organizationPortfolio on a need basis
  
  New Business:
  
  Assist the organizationUnit with identification of new business opportunities and solution recommendation on a need basis (when requested by managerleadership)
  
  Skill Examples:
  
  Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking
  Behavioural Characteristics Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability.
  Business Knowledge Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations
  Communication Skills adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions
  Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution
  Tools and Technology Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders.
  Business Analysis techniques Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. SurveyQuestionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment
  
  Knowledge Examples:
  Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis)
  
  Business Analysis ApproachConsistently plan a business analysis approach for complex situations.Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly.Play multiple roles within activities prescribed by a methodology.Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise.Ask relevant questions to uncover and understand organizational needs toEnsure that the planning activity covers enterprise breadth and depth.
  Stakeholder EngagementLead others with complex stakeholder engagement.Effectively manage difficult personalities on a team and resolve issues if they arise.Have been engaged by stakeholders with their open feedback and opinions.Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval.
  Business Analysis Information ManagementLead others in developing effective approaches for managing business analysis information.Determine the appropriate level of abstraction for business analysis information in complex environments.Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization.Recognized internally as an authority in locating even hard-to-find informationIdentify and leverage the appropriate business analysis tools based on the information and purpose of the taskCoach and guide others on effective use of techniques and Business Analysis tools
  Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement effortseven for complex issues.Receptive to non-traditional ways of learning ideas.Use a structured approach for creative solutions to complex problems.Evaluate what worked what did not and what could be done differently nextRecognized by colleagues as an authority in analyzing performance and developing improvement plans
  Requirements Elicitationprepare for complex elicitation activitiesAnticipate possible delays and proactively ask for assistance in reprioritizing.Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team membersLead others in elicitation activitiesuncover emotional drivers of stakeholders and develop messaging accordingly.Take existing tools and techniques and apply them in new ways.Consistently use meeting management skills and tools to keep discussions focused and organized.Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needswantsemotional drivers of the audiencevalidate complex information in an easy-to-understand manner.Identify potential gaps in elicitation results that may require additional elicitation activities.Engage all stakeholders and gain consensus in agreement of resultDemonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them
  Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.communicate complex information in an easy-to-understand mannerUse a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtainedgain agreement on commitments with stakeholdersSupport others in complex stakeholder collaboration situationsEstablish stakeholder engagement monitoring practices
  Requirements Life Cycle ManagementAlign complex requirements with design independentlyRecognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologiesCoach others on traceability relationships and effective use of business analysis toolsInvite recommendations from others to conduct effective requirements traceabilityShare requirementsdesigns to identify overlaps and trends with stakeholders.Share change and improvement strategies for existing and future projects with colleaguessynthesize complex data from disparate sources and understand how they impact the enterprise or organizationProvide relevant data to support recommended prioritization decisions.Ensure stakeholders understanding and acceptance of prioritization decisions.Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them.Engage all stakeholders and gain consensus before pursuing a course of actionHelp others understand the impact of prioritization on other business functions including strategy financial and legalguide complex impact resolutions activities.Perform complex impact assessments of changes to requirements and designsUse supporting data to challenge any changes with negative impacts.Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and designResolve complex issues and conflicts independently and lead others in this task
  Strategy Analysis - Analyse current state to understand the reasons for change the impact of the changeApply insight and business acumen when connecting concepts as they relate to different aspects of the enterpriseResearch analyze and synthesize data to support rationale for changeHelp others see the value of the change with actions such as customizing the explanationjustification according to the emotional drivers of the stakeholder(s)Future State definitionEnsure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterpriseUse a structured approach for creative solutions to complex problemsrecognized by colleagues as an authority in determining the conditions to meet the business needRisk AssessmentDefine and mitigate undesirable consequences while transitioning to a final future stateLeverage historical data to assess the impact and likelihood of risks occurring for the current change.Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks.Consistently apply risk models that are suitable to the situation.Use a structured approach for creative solutions to complex problemsChange Strategydevelop effective change strategies even for complex situationsEngage all stakeholders and gain consensus before pursuing a course of actionrecognized by colleagues as an authority in developing effective change strategies
  Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.recognized by colleagues as an authority at modelling requirements and designsLead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs.Coach others on how to prepare and deliver written customer-focused communication.Meet regularly with peers and counterparts to discuss methods of ensuring design quality.Play multiple roles within activities prescribed by a methodologyCoach others how to use the input from all stakeholders to make the most informed decisionsClearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approvalHave been recognized as an authority in several analysis methodologiesHave been recognized by colleagues as an authority in aligning requirements and designs to business requirementsMaintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashionConsistently ensure complex requirements support one another.Regularly solicit requirement viewpoints from relevant stakeholdersConvert complex ideas into easy conceptsBe engaged as an authority to develop requirements architectureConsistently develop effective designs with complex requirementsrecognized by colleagues as an authority in developing design options that achieved the desired future stateHave been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions
  Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectivenessTake existing evaluation methods and apply them in new ways to address solution evaluationMonitor historical data to identify systemic issues and best practices.Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise.Focus learning on using business acumen.Help others understand the solutionimpact on business related metrics such as operating costs revenues and customer profit marginsPropose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutionsmerits.Consistently identify opportunities to contribute to the solutionvalue.Utilize proven methodologies for problem solving and critical thinkingApply business acumen when exploring the root cause for underperforming and ineffective solutions and componentsrecognized by colleagues as an authority in determining the internal factors that restrict full realization of the solutionvalue
  Experience in developing process flow diagrams use case currentfuture state diagrams functional and technical requirements in the form of user storiesas indicated by the customer
  Good understanding of Software development life cycle & Methodologies
  Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption
  Develop a network of Subject Matter Experts (SMEs) inside the organization
  Practice innovative ways of performing various BA tasks using common techniques
  
  Additional Comments:
  
  Business Analyst Healthproof is looking for a Business Analyst with Healthcare domain knowledge. Excellent written and verbal communication skills. As a Business Analyst, this is your opportunity to Discuss and elucidate business requirements, after discussing with business users Identify business problems, document, prioritize based on client input Knowledge of Requirements Analysis and Management processes: Suggest solutions and discuss prosscones and help customer finalize an approach Prepare User Story with proper acceptance criteria and with sufficient details Maintain JIRA from a requirement perspective Clarify business questions queries raised by technical QA team Support the QA team in User Acceptance testing Good communication and analytical skills For this role, we value: Ability to clearly identify business functional and non-functional requirements Clarity on US Healthcare domain process in a very detailed level and help answer any questions from team Awareness on Payor Platforms Claims Processing engine platform and its functionality so that feature mapping is effective EducationExperience Bachelordegree in any discipline. A Masterdegree in a related field is an added plus 5+ years of experience in Business Analyst role Healthcare experience preferred but not mandatory ","

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