We are looking for enthusiastic colleague ready to work in a fast-paced organisation who can easily grasp and communicate impact to our different audiences. The Lead, Communications will be an exceptional writer across different platforms and a strategic thinker, developing a solid understanding of our audiences and the best ways to share our story with them. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and aptly project manage across our high-profile moments events, product launches, campaigns.
The role is currently fixed term with potential to change to a permanent role.
Key responsibilities
Content generation
- Draft compelling content for our different audiences across a broad suite of communications, including for our website, social media, materials and externally placed opinion pieces.
Leadership
- Play a key role in implementing our Communications Strategy.
- Lead on the design, delivery and evaluation of several communications plans for core global opportunities such as the release of research, events and campaigns.
- Apply strategic oversight when designing and delivering plans identifying audiences, speakers, messages and partners to champion the opportunities.
- Take ownership for new initiatives which drive our communications identifying the opportunities, value proposition and leading on them.
- Aptly project manage to our core opportunities working with the team, external suppliers and partners to do so.
- Be the core lead for our communications to partners.
Drive efficiency and continuous improvement
- Take ownership for developing efficient systems and processes to improve how we plan communications opportunities and evaluate impact from across the team.
- Design core protocols to mitigate issues, eg how to communicate on sensitive issues.
- Be diligent in monitoring the results of our communications performance, to proactively share outcomes with the team and help to improve outcomes.
Using relationships for change
- Build relationships with our Members, partners and donors to share their story, make them feel valued and ensure they promote our initiatives.
- Actively build the capacity of the team in communications (eg providing feedback and training sessions).
- Visual identity
- Support the evolution of our visual identity to reflect new work and our mission and vision.
Other
- Navigate communications crises and issues.
- Be willing to work on opportunities not part of the regular job description.
PERSON SPECIFICATION
Essential Requirements
Criteria
- Experience Understanding
- Over 5 years experience in communications or another relevant field. Strong track record of creating compelling communications, particularly
- for digital (website, social media) and externally placed pieces (opinion pieces).
- Evidence of crafting a range of communications that have resonated with funders and/or partners, including across industry and policy-makers.
- A keen interest and experience in delivering high-profile moments for organisations (including for events and campaigns).
- Demonstrable experience in designing and implementing strategic communications plans which have significantly raised an organisations profile.
- Strong audience mapping, message development and evaluation experience.
- Excellent visual eye and brand awareness. Excellent project management and organisation skills, being able to lead
- we'll across teams and managing external stakeholders to time and budget.
- Experience managing communications issues calmly. Experience introducing new systems, processes and tools to help drive
- efficiency and impact in communications.
Skills And Abilities
Comfortable working in a start-up and fast-paced environment, turning barriers into opportunities.
Has a mindset of continuous improvement, takes a proactive approach and brings solutions to issues.
Advanced relationship skills, with the ability to influence, inspire and assert within the organisation and with core partners.
Comfortable making tough decisions and trade offs. Takes a big picture focus, to help drive long-term change.
Strong IT skills with excellent use of MS Office, a good grasp of virtual meeting software (eg Zoom or Teams), and ability to use project management and CRM management tools we'll (eg Smartsheets, Salesforce).
Excellent spoken and written communication. Commitment to the aims, objectives and values of Consumers
