Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Opentext
>
Lead Cloud Applications Consultant

Lead Cloud Applications Consultant

Opentext

9 - 14 years

17 - 22 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

patching linux oracle sql server troubleshooting kubernetes helm apache tomcat docker sql ansible java apache git jboss gcp devops jenkins api win python microsoft azure javascript customer communication maintenance activities logging aws db itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Impact:

You will be joining a growing team that provides world-class operational support including hands on troubleshooting and administration to a variety of enterprise customers. You will be required to collaborate with cross-functional teams to ensure that Service Levels are met, and customer satisfaction is achieved.

What it takes:

Excellent grasp of the principles of Customer Communications Management.
Mandatory experience in administration and management of Exstream platforms that involves: Communication Server, Content Author & Empower, OTDS.
Working experience in design and development of Exstream Templates.
Good to have working experience on Cloud Native version of Exstream or OT Notifications.
Good to have working experience in management of Exstream applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments.
Proficient in Exstream administration, maintenance activities, patch & upgrade of Exstream components.
Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management.
Proficient Knowledge in, OS - Win/Linux - OS fundamentals, troubleshooting fundamentals, Logs, DB - MS SQL, Oracle - Write basic queries, API basics.
Experience delivering service within an ITIL based service delivery model.
Programming/scripting is helpful, (e.g., SQL, .sh/bat, Java, JavaScript).
Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.).
Familiarity with Docker, Kubernetes, and Helm.
Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
Relevant Experience: 9+ years

You are great at:

Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel always.
Technical SPOC for assigned customer engagements. Take complete ownership of technical delivery including providing SME guidance to the AMS team.
Proficient in conducting architecture, performance and capacity review and come up with recommendations for improvement.
Lead & drive all major activities/milestones to successful completion within the agreed timelines.
Improve team & delivery efficiency by showcasing process improvements and identifying automation opportunities wherever needed.
Strong hands-on in managing Exstream applications for global customers using ITIL framework.
Support and report to engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures.
Establishes relationships with client technical counterparts. Participate in weekly and monthly client service delivery meetings including escalation calls.
Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network etc.)
Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions for customer personnel when authorized by management.
Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements.

More Jobs at Opentext

Sr. Software Engineer

Hyderabad

7 - 13 yrs

INR 9 - 15 Lacs

Lead Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 25 - 30 Lacs

Technical Marketing Manager

Bengaluru

12.0 - 17.0 yrs

INR 8 - 12 Lacs

Sr. Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 6 - 10 Lacs

Quality Assurance and Automation Engineer

Bengaluru

3.0 - 8.0 yrs

INR 5 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

Opentext

Software Development

Opentext

Bengaluru

Login to

Please Verify Your Phone or Email

Confirm Action

Lead Cloud Applications Consultant