Lead Cloud Applications Consultant

12 - 17 years

17 - 22 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Opportunity

As a Lead/Principal AI Architect, you will design and implement AI/ML solutions, provide technical leadership, and collaborate with cross-functional teams to integrate AI into core service operations. Leveraging industry-leading technologies and OpenTexts proprietary AI platforms (such as Aviator), you will build scalable, production-ready solutions that transform service delivery and drive measurable outcomes for customers.

You are great at:

  • Establishing and scaling an AI Center of Excellence focused on innovation, engineering excellence, and measurable service delivery outcomes.
  • Defining the architecture and technical roadmap for AI/ML solution development and implementation within Technical Success Services.
  • Identifying and leading high-impact AI initiativesfrom technical feasibility assessments and PoC development to model training, deployment, and monitoringacross GenAI, agentic AI models, Microsoft Co-pilot, and OpenText platforms (e.g., Aviator).
  • Designing and delivering reusable AI components, including model pipelines, orchestration frameworks, and MLOps tooling for scalable, production-ready deployments.
  • Applying AIOps practices to improve IT operational efficiency through AI-driven root cause analysis, alert correlation, and incident resolution.
  • Collaborating with Success Management, Cloud Operations, and Engineering teams to embed AI capabilities into customer-facing services and internal operations.
  • Defining KPIs and success metrics for AI/ML initiatives and presenting actionable insights to senior leadership to enable data-driven decision-making.
  • Ensuring all AI implementations comply with data privacy, security, and ethical standards (e.g., GDPR, CCPA, AI transparency and fairness).

What it takes:

  • 12+ years of experience in enterprise software, managed services, or cloud-native environments, with at least 5 years of focused work in AI/ML, data science, or enterprise architecture.
  • 3+ years of experience leading technical teams or practices, with a proven track record of delivering AI/ML solutions at scale.
  • Deep expertise in AI/ML technologies, including large language models (LLMs), natural language processing (NLP), machine learning pipelines, and intelligent automation.
  • Experience integrating GenAI, agentic AI, or Microsoft Co-pilot extensions into enterprise workflows.
  • Solid understanding of AIOps concepts and practicesapplying AI to improve IT operations, anomaly detection, incident management, and auto-remediation.
  • Proven experience designing and deploying AI solutions on cloud AI platforms such as Microsoft Azure, AWS, and Google Cloud.
  • Hands-on experience with solution architecture, PoC development, MLOps, and production-grade deployments of AI systems.
  • Strong analytical skills and technical decision-making capabilities in fast-paced, globally distributed environments.
  • A solution-oriented and innovative-driven mindset, with a focus on measurable outcomes and continuous improvement.
  • Good to have: Familiarity with OpenText AI technologies such as Aviator, Magellan, IDOL, or Vertica, or equivalent enterprise AI platforms.

What you will bring:

  • Bachelors or masters degree in computer science, Artificial Intelligence, Data Science, or a related technical field.
  • Good to have: Certifications in AI/ML, cloud AI platforms (e.g., Azure AI Engineer, AWS Machine Learning, Google Cloud ML Engineer), or enterprise architecture.
  • AI/ML industry standard certification is a plus
  • Proven knowledge/work experience in AI for Ops
  • The ability to command respect and to create a sense of community amongst the customers and internal stakeholders
  • Good knowledge of techniques for planning, monitoring, and controlling programs / initiatives
  • The ability to find ways of solving or pre-empting problems
  • Good knowledge of program and project management methods
  • A high level of commitment, willingness to learn, and the ability to quickly apply new technologies
  • Good communication skills in English, verbal and written

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Opentext

Software Development

Waterloo ON

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