Lead Auditor

Role Overview: Welcome to Speedways Electric, a leading innovator in the electric vehicle industry dedicated to driving sustainable mobility solutions. Join our passionate team in Gurgaon to revolutionize transportation and contribute to a greener future. As the Lead Auditor, you will play a crucial role in managing inquiries, validating leads, and supporting the sales team in optimizing lead conversion. Key Responsibilities: - Oversee the accuracy and compliance of sales processes and documentation. - Manage and respond to all incoming calls and inquiries promptly and professionally. - Review and validate leads from all platforms to identify qualified opportunities. - Allocate qualified leads to the appropriate sales team members and ensure a smooth handover. - Maintain and update the CRM system with accurate lead information and track lead progress. - Prepare detailed audit reports on lead quality, response times, and conversion rates. - Monitor the progress of assigned leads, provide feedback to the sales team, and identify areas for process improvement. Qualifications: - Education: Bachelors degree in Business Administration, Marketing, or a related field. - Experience: 2-4 years in lead auditing, customer service, or sales support. - Skills: Strong analytical skills, attention to detail, excellent communication skills, and proficiency in CRM software. - Knowledge: Familiarity with lead generation processes, CRM, and data analysis. Additional Details: Speedways Electric offers career growth opportunities, innovative work environment, and a commitment to sustainability. Join us in our mission to make a positive impact on the environment and be part of our dedicated team working towards a greener future. Application Process: 1. Online Application: Submit your application through our online form with your resume/CV and cover letter. 2. Initial Screening: Our recruitment team will review your application and shortlist qualified candidates. 3. Interview Process: Shortlisted candidates will undergo interviews via phone, video call, and in-person/virtual meetings. 4. Assessment: Complete a skills assessment or practical test to demonstrate your abilities. 5. Final Interview: Meet with senior leadership to discuss your fit within the company culture. 6. Successful: Receive a formal job offer with details on role, compensation, and benefits. 7. Onboarding: Our team will guide you through the onboarding process to start your journey with Speedways Electric. We are excited to receive your application and potentially welcome you to the Speedways Electric family!,