4 - 12 years
4 - 12 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Lead and manage the Transaction Quality team for banking accountsEnsure adherence to regulatory requirements and industry standards in transaction processingSupervise a team of transaction quality analysts, providing guidance, coaching, and mentoringFoster a culture of accountability, professionalism, and continuous improvement within the teamDevelop and implement quality assurance policies, procedures, and standards for banking transactionsConduct regular audits and reviews to assess the accuracy and compliance of transaction processingEstablish key performance indicators and metrics to measure transaction quality and efficiencyMonitor team performance against set benchmarks and take corrective actions as needed
WNS Holdings
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