General Manager Quality Assurance / Control & Technical

General Manager Quality Assurance / Control & Technical

Location: Silvassa, Gujarat

Key Responsibilities

Quality Assurance & Compliance:

• Drive

  operational excellence

  and enhance customer satisfaction while achieving cost reductions.
• Manage plant assessments, audits, and regulatory approvals (BIS certification, customer approvals, etc.).
• Address customer complaints by providing

  technical support and root cause analysis (RCA)

  .
• Develop and implement robust

  Quality Control strategies

  for all product lines.
• Conduct supplier audits, quality assessments, and ensure

  100% First-Time-Right (FTR) raw materials

  .
• Lead initiatives for

  process optimization

  and

  defect reduction

  .
• Oversee customer complaint resolution using

  CAPA, RCA, and 8D problem-solving methodologies

  .
• Analyze

  process quality reports

  , identify trends, and drive corrective actions to

  achieve zero deviations and scrap reduction

  .
• Manage and mentor a team of

  QC engineers and technicians

  , ensuring ongoing training and skill development.
• Provide

  technical support to sales and marketing teams

  in customer interactions and product presentations.

Technical :

• Ensure compliance with national and international standards (ISO, IS, IEC, ASTM, BS, IEEE).
• Prepare technical documentation, including GTP, product data sheets, drum drawings, and packaging details.
• Develop and release

  Raw Material Specifications (RMS)

  and

  Plant Technical Specifications (PTS)

  for all manufacturing stages.
• Prepare

  Manufacturing Quality Plans (MQP)

  for plant operations and

  Inspection & Test Plans (ITP)

  for key materials.
• Establish product storage, handling, and installation guidelines for different product types and projects.
• Coordinate type tests for new products, ensuring documentation and execution are completed on time.
• Collaborate with Production, Quality, and R&D teams to enhance manufacturability and innovation.

Key Skills & Requirements:

• Educational Qualification:

• Master's / Bachelor's degree in

  Electrical, Mechanical, Metallurgy, or Materials Engineering

  OR
• Postgraduate / Graduate degree in

  Science

  .

• Experience:

• Minimum

  10 years

  of experience in relevant product industries OR

• 15+ years

  in similar industries, specializing in

  Quality Control & Technical

  .

• Technical Expertise:

• Strong knowledge of

  conductor and cable

  .
• Proficiency in

  PLSS CADD, AutoCAD

  .
• Familiarity with

  ISO 9001, ISO 14001, ISO 45001

  and other industry-specific standards.
• Expertise in

  sustainability trends

  in conductor and cable manufacturing.