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PHH Mortgage
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Lead Associate, Processing Support, Consumer Direct

Lead Associate, Processing Support, Consumer Direct

PHH Mortgage

2 - 6 years

4 - 8 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

training analytical skills excel disciplinary action lead associate mortgage senior lead powerpoint servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

POSITION SUMMARY:

A Senior/Lead Associate in Processing team is responsible for below job functions and responsibilities.

JOB FUNCTIONS AND RESPONSIBILITIES

Conducts a thorough review of client loan files for accuracy and completeness.
Systematic input and updating of loan information into Encompass application.
Document loan status changes in Encompass through comments
Review the documents and complete the required processing steps
Facilitates document retrieval from the required teams in case if it is not available.
Communicate loan progress and outstanding requirements to clients via timely phone calls

Note

Training will be conducted from office until certification is completed. (Period 60 to 90 days)

EDUCATION / EXPERIENCE

Should be a graduate.
Understanding of the Mortgage Servicing Industry.
Effective communication and analytical skills required.
Proficient in MS Office (Excel, Word and PowerPoint).
No documented disciplinary action in the past 12 months.
Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle.
Should have completed 12 months in the organization and 9 months in the current role.

WORK SCHEDULE OR TRAVEL REQUIREMENTS

Ready to do any shifts including night shift as per Business unit requirements.

Ready to travel to office for training and other learning work related activities as per Business unit requirements.

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