Job
Description
About The Role Management, maintenance, and support of backup solutions, utilizing various technologies - Cohesity , NetBackup , Data Domain . These are primary skills, secondary - Rubrik, HYCU, PureFlash. Expertise in VMware Backups is a must . Should know how to configure VM backups, knows way around vCenter configuration, VM recovery, file level recovery, troubleshooting failed backups with all related error codes. Proficient with Disaster Recovery solutions and Replication technologies for local and remote replications. Ensure high availability and resiliency across the backup products and services. Data Domain knowledge on DD Configuration, DDBoost uses, MTREE creation and replication, optimized replication using NetBackup, storage unit creation and association with remote DD. In depth knowledge of all DD protocols. New builds and configuration - should know how to create/config Cohesity clusters, NetBackup Master/media environments and Data Domains. Life Cycle Management - Complete knowledge on the underlying hardware/software/firmware on backup appliances. Planning the life cycle upgrades and refreshes with full understanding of the compatibility matrix. Capacity Management. Should be capable of judging and estimating capacity needs. Reporting & Monitoring – Proficiency in reporting and monitoring backup components, catering to business needs, analyzing data. Problem Management - Understating and identifying recurring issues, finding a permanent solution. Should be completely proficient in RCA/CAPA writing. Desired skill - Python, PowerShell or Ansible. Ability to drive and develop automations. Mandatory Skills Cohesity and NetBackup ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Netapp Storage Implement & Maintenance. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
