L&D Trainer

Company Description

Basil is a pioneering brand dedicated to meeting H.E.A.L.T.H. and nutrition food needs with a focus on quality and transparency. We offer healthy foods with no added sugar, preservatives, and all-natural ingredients. Our vision is to connect healthy communities to personalized and real food while solving supply chain challenges through technology. Basil ensures accessible, locally-sourced, and fresh food options that are customizable and delicious.

Role Description

This is a full-time, on-site role for an L&D Trainer based in Bengaluru. The L&D Trainer will be responsible for delivering training sessions, designing training programs, and assessing employee development needs. The role includes conducting coaching sessions, organizing workshops, and supporting the HR team in development initiatives. The trainer will play a pivotal role in enhancing employee skills and promoting continuous learning within the organization.

key Responsibility

? Conduct training programs for outlet staff, including induction, SOP training, and on-the-job coaching

? Deliver operational, product, and behavioral training to ensure service excellence

? Develop and update training materials (manuals, SOPs, simulations) as per brand standards

? Monitor training effectiveness and provide feedback to improve employee performance

? Support store openings by training new teams and ensuring compliance with operational standards

? Collaborate with operations and HR teams to identify training needs and drive capability building

? Maintain training records and generate reports on training completion and performance outcomes