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12.0 - 15.0 years
17 - 22 Lacs
Bengaluru
Work from Office
About The Role Skill required: Contracting - Contract management Designation: Contracting Counsel Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job Summary :Lead, structure, draft and negotiate complex client transactions in a fast-paced corporate environment including:master services agreements, outsourcing agreements, statements of work, service level agreements, licensing agreements, SaaS agreements, data transfer agreements, requests for proposals and agreements involving cloud, blockchain security, automation, systems integration and agile development. Advise senior company leadership on legal risks associated with transactions and understanding of the larger market. Manage and advise junior legal professionals in transactions and related matters. Act, and continuously evolve as, a knowledgeable and relevant advisor on legal and commercial risks associated with transactions while supporting Legal, Business and Sales Leadership in shaping and executing Accentures market-facing strategies. Contracting Legal Professionals (CLP) in Accentures Corporate Functions organization coordinate and deliver legal, contract and commercial counsel in support of Accenture s business. CLPs identify and help manage and mitigate risk and ensure ethical behavior and compliance with laws and company policies, while providing guidance and negotiating contracts leveraging commercial and market relevant positions. What are we looking for Qualifications:Law DegreeAuthorized and licensed to practice law in at least one jurisdictionMinimum 6 years of transactional experience in digital, consulting, systems integration, and/or outsourcing areas in roles with increasing responsibility, such experience should be in a law firm or in a fast-paced corporate legal/transaction group in a relevant industryMinimum of 3 years of experience negotiating Intellectual Property and Data Privacy issues preferredKnowledge and Skill Requirements:Accomplished negotiator with an understanding of principle-based negotiation strategy and tactics including the ability to present alternatives with proposed solutionsProven ability to efficiently manage a large volume of transactions independently Experience negotiating and drafting technology-based agreementsUnderstand basic principles of Finance, Accounting, Marketing, and ManagementStrong executive presence Good understanding of contracting/risk issues, including IP, as they apply to digital, consulting, systems integration, and outsourcing transactionsExcellent oral and written communication skills Additional Desirable Criteria:12-15 years of experience in legal services (for GLN Applicants)Work Requirements:Travel required.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. [REMOVE IF REQUIRED PER LOCAL PROCESS] Transfer Requirements [For Internal Applicants]:When applying to an open internal position, all employees must meet the Transfers Requirements in Policy 500 - Position and Career Model Transfers. A summary of the employee requirements are listed below. See the policy for full information (link to policy is highlighted below).Employees must meet the requirements for the position, including the minimum and/or basic qualifications and performance requirements. Employees are expected to be in their current position for a minimum of 12 months before applying to a new position. If considering a cross-border position, please pay particular attention to the visa and/or work permit requirements. In most cases, employees must already possess the appropriate work authorization for the country where the position is located. Roles and Responsibilities: Key ResponsibilitiesLead, structure, negotiate and close Accentures complex client transactions to be most advantageous from a legal and business perspectiveCounsel, guide, train and support junior CLPsStay abreast of developments affecting the company, its clients, and industries and synthesize the information to incorporate it into companys transactional practicesEducate and advise company executives with respect to legal and risk management issuesDevelop subject matter expertise in one of more areas that benefit Legal and/or our businessParticipate in developing internal guidelines, toolkits, and packaged knowledge capital on various legal and business issues Support, promote and implement Legal Group initiativesEmbrace and evolve to gain expertise in seven Contracting attributes, including becoming a pathfinder, architect, business-minded, nonconformist, inspired, relevant and technology enabled contracting professional Relationships:Reports to:Contracting Lead for the MU Supervises:As per designated role External Relationships:Accenture client executives and negotiating teams; Outside Counsel Qualification Any Graduation
Posted 1 week ago
5.0 - 10.0 years
10 - 18 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We'reJob Title: Corporate Litigation Lawyer Location: Mumbai Salary: 10-18 LPA Department: Legal & Compliance Reports To: Head of Legal Affairs/Senior Management Role Overview: Were looking for an experienced litigation lawyer with a strong track record in civil suits, recovery cases, defamation matters, injunctions, and related proceedings . The role demands courtroom experience, deep knowledge of procedural law, and the ability to handle both strategic advisory and hands-on litigation . Key Responsibilities: Civil Litigation & Case Management Handle end-to-end litigation for civil recovery suits, defamation claims, contractual disputes, and related matters . Draft and finalize plaints, written statements, replies, rejoinders, affidavits, applications, interim reliefs, etc. Prepare evidence and examination briefs; manage filings and procedural compliance across district and high courts. Coordinate with clients, witnesses, external counsel, and law enforcement as needed. Track all active litigation and ensure timely hearings and submissions. Legal Research & Drafting Conduct in-depth legal research on civil procedure , contract law, criminal law, and case precedents . Draft legal notices, replies, settlement agreements, and pre-litigation correspondence with a focus on enforceability and clarity. Create legal strategy notes for internal stakeholders and management. Court Representation & Liaison Represent the organization in civil courts, high courts, NCLT, consumer forums, and quasi-judicial bodies . Engage in recovery proceedings under civil and commercial law, including execution petitions and recovery under the MSMED Act (if applicable). Participate in arbitration, mediation, Lok Adalats, or conciliation as alternate resolution mechanisms. Internal Advisory & Risk Review Advise the management on civil liabilities , litigation risks, and preemptive legal strategy. Review contracts and communications from a litigation risk perspective. Vet marketing content and press material for defamation exposure and reputational risk. Compliance & Documentation Maintain updated litigation trackers, legal dashboards, and audit documentation. Assist in responding to statutory notices, court summons, and regulatory inquiries. Support internal teams (HR, Ops, Finance) on legal queries and escalations. Qualifications: LL.B. from a recognized law school; LL.M. is a plus. Licensed to practice law in India (Sanad is mandatory). 5-7 years of litigation experience , with a proven record in civil suits, recovery cases, defamation matters, and contract disputes . Comfortable with drafting legal documents independently and representing matters before various courts. Proficient in legal research tools like SCC Online, Manupatra , or equivalent. Strong command over English and legal drafting. Self-starter with the ability to manage multiple cases and deadlines simultaneously. High professional ethics and attention to detail. Additional: Experience working with education, media, or tech clients . Exposure to the criminal side of civil matters like bounced checks (138 NI Act) or IT Act violations is an advantage. Working knowledge of intellectual property , consumer protection , or arbitration .
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
Jaipur
Work from Office
Looking for a motivated Legal Trainee to join our team at Maneesh Media, an IT Services & Consulting company. The ideal candidate will have 0-1 year of experience and be able to work effectively in a fast-paced environment. Roles and Responsibility Assist in drafting and reviewing legal documents and contracts. Conduct research on legal issues and provide recommendations to the team. Support litigation cases by gathering evidence and conducting interviews. Collaborate with cross-functional teams to ensure compliance with laws and regulations. Analyze and interpret complex legal information and provide insights to stakeholders. Maintain accurate records of all legal activities and correspondence. Job Requirements Strong understanding of legal principles and practices. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Proficiency in legal software and technology. Strong attention to detail and organizational skills.
Posted 2 weeks ago
4.0 - 5.0 years
9 - 13 Lacs
Noida
Work from Office
About the team: The legal team facilitates legal risk and compliance centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as a liaison for local regulators and legal bodies, as well as maintain relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs. About the role: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters, in addition to the identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects of Paytm. Responsibilities: 1. Drafting, reviewing, red-lining, negotiating, and finalizing documents (Contracts, Letters, Proposals, RFPs, etc.) from a legal perspective, ensuring minimal/no risk to the organization. 2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. 3. Collaborate with other cross-functional teams (compliance, product, finance, business teams) for the implementation of special projects across all business verticals in a time-bound manner. 4. Ability to understand and analyze business requirements/needs, spot issues, and propose/implement solutions. 5. Adherence with internal frameworks, mandates, and processes. 6. End-to-end legal management of assigned business transactions. General Corporate advisory and assist the senior colleagues of the team to research and assess the viability of new proposed business models. 7. Ability to analyze and assess business processes and proposed new products, identify issues, and propose pragmatic solutions. Working closely with internal stakeholders (Business, Finance, Product etc.) and providing an appropriate and timely legal support. 8. Identify risks in the ongoing legal agreements and evaluate and assist in changes to agreement templates and other legal processes of all business verticals for compliance with applicable IT, ecommerce, and privacy laws. Superpowers/ Skills that will help you succeed in this role: 1. Minimum 4-5 years of experience in end-to-end contract management in assessing and advising on compliance is required. 2. Strong Legal acumen, Good interpersonal skills to effectively communicate and coordinate complex issues with diverse levels of management and employees. 3. Attention to detail and ability to work independently and efficiently. 4. Ability to thrive in a fast-paced and dynamic growth-mode environment. 5. Proficient with MS Word/MS Office. 6. Experience with a law firm or as an in-house counsel is preferred. 7. The candidate should have good drafting skills and attention to detail. 8. The person should be a self-starter and willing to hustle in a start-up environment. Education: Must be a law graduate, LL.B from a top-tier institute is preferred. Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in Indias fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Noida
Work from Office
Multi Tasking profile to manage HR complete Operation Major work is in HR as compare to legal IT agreements, Employment agreements, Understanding company legal implications/contract, High level English language skills are a must.
Posted 2 weeks ago
1.0 - 5.0 years
10 - 14 Lacs
Noida
Work from Office
JD Legal Executive Need candidates who have done LLB and have at least four five years experience in attending corporate Banking matters and courts with good drafting knowledge. (Magistrate,DRT,High Court, City Civil Court and related courts). The candidate should be fluent with Arbitration/ DRT/ Civil recovery cases/ SARFAESI Legal Proceedings and Banking recovery matters from defaulters (secured and unsecured loan). Should be well versed in English for drafting and liasoning with the lawyers and attending courts.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Haldwani, Lucknow
Work from Office
Enhances Legal case management in an effective organized way, by developing case information, evidence, and settlement options; tracking cases; supporting attorney’s trial proceedings. Required Candidate profile Have All India Bar Council Examination (AIBE) Certificate, BAR license Perks and benefits Internet, Leaves, Travel
Posted 3 weeks ago
2.0 - 7.0 years
5 - 10 Lacs
Pune
Work from Office
A Lawyer provides legal advice and representation to clients in various legal matters, ensuring their rights are protected and justice is served. This role is crucial in upholding the law and advocating for client interests in legal proceedings and negotiations. Key Responsibilities of Lawyer Provide legal counsel and advice to clients in specific areas of expertise. Represent clients in court or before government agencies. Prepare and draft legal documents, such as contracts and wills. Conduct research and analysis of legal problems. Interpret laws, rulings, and regulations for individuals or businesses. Negotiate settlements and plea bargains with opposing counsel. Advise on business transactions, claim liability, or legal rights and obligations. Skills and Requirements Strong understanding of legal principles and procedures. Excellent research and analytical skills. Effective oral and written communication abilities. Critical thinking and problem-solving skills. Knowledge of relevant laws and legal documents. Proficiency in legal research tools, such as LexisNexis or Westlaw.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Note: Candidate must be fluent in English, Kannada and Hindi Languages. Job Highlights: Managing calendars of the MD Director Managing Partner and coordinating meetings and calls. Support in preparing financial statements, reports, memos, invoices letters, and other documents. Opening, sorting and distributing incoming letters, emails, and other correspondence. Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives. Helping prepare for meetings and accurately recording minutes from meetings. Using various software, including word, spreadsheets, databases, and presentation software. Reading and analyzing incoming memos, submissions, and distributing them as needed. Performing office duties that include ordering supplies and managing a records database. Experience as a virtual assistant and Provide general administrative support. Role & responsibilities : 1. Correspondence: Drafting, Correspondence, handling correspondence, and answering calls and messages 2. Documents: Organizing documents, filing, and preparing documents 3. Meetings: Organizing and servicing meetings, producing agendas, taking minutes, and capturing notes 4. Schedule: Scheduling appointments and maintaining company schedules 5. Other: Managing day to day MDs appointments, documenting the information, and coordinating calendars, taking messages and handling correspondence, maintaining diaries and arranging appointments, typing, preparing and collating reports, filing etc. 6. Organizing and servicing meetings (producing agendas and taking minutes) 7. Managing databases 8. Prioritizing workloads 9. Implementing new procedures and administrative systems 10. Coordinating mail-shots and similar publicity tasks.
Posted 3 weeks ago
10.0 - 14.0 years
18 - 22 Lacs
Bengaluru
Work from Office
for Strategic Programs Senior Manager Position Title:Strategic Programs Senior Manager CL -6 Location: Bangalore Employment Type: Full Time Must have skills : Payroll Processing Good to have skills : India Payroll About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutionsthat power Accenture's people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. About Accenture: Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. Job Summary : It involves handling various payroll-related tasks. This includes managing payroll processing, ensuring compliance with statutory requirements, and handling tax proof audit. The role also requires good technical aptitude in payroll, finance, and systems, as well as knowledge of India payroll. Roles & Responsibilities: End to end payroll operations (entire employee lifecycle from onboarding to retirement) Process knowledge Income tax Labour Laws Complete accounting Differentiators for High Performance: Compliant, Timely and Accurate delivery Strategy, Transformation & Digitalization Employee centricity with sensitisation Cognize, Strategize, Design, Implement & Sustain Effective Controls Think ahead and initiation Stakeholder management WhatNext approach (Continuous improvement) BCP People, Process and Technology Conflict management Decision making Primary Competencies: Operational efficiency Quality sustenance in high volumes Sustenance Process, People and Technology Benefits Administration Compliance Management Digi Transformation Multiple Vendor Management Job Qualification: Additional Information: - The ideal candidate will possess a strong educational background in commerce or a related field, along with good knowledge and experience in relevant countries Payroll processing. This position is based at our Bangalore office. About Our Company | Accenture Qualification Experience: Minimum 18 year(s) of experience is required (Minimum 10 years experience handling a big team) Educational Qualification: Finance / Accounting Post Graduation
Posted 4 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
What we want you to do: The primary job function is to engage with cross-functional stakeholders and technical resources across the organization to review, assess, and plan for the impact of new solutions and features to our Clients and our Customer Success Teams. You will keep current on upcoming solutions, new product acquisitions, and new product capabilities, ensuring our Customer Success team has the enablement they need to create wildly successful customers. As part of this function, the GTM and Value Advocate role includes the following responsibilities. Review release registrations and participate in appropriate discussions to evaluate the impact of upcoming releases to plan appropriate enablement, collateral and processes to support or CS teams. Partner with Solution Architects and other expert technical resources to review and approve technical content provided by Product teams Track and report on adherence to the release process metrics Drive process improvements to the Release process Understand internal stakeholder goals and outcomes, in order to create scalable delivery and adoption processes Continuously grow your knowledge of the Apptio, Cloudability, and Targetprocess family of products to stay current on new features, thus enabling you to accurately assess the impact level of new releases Advocate for Client and Customer Success teams when releases, migrations or deprecations will have resourcing impacts on the Customer Success teams. Bring these opportunities back to the team so we can provide project management oversight and work with CS Leadership to support Clients through product changes. Other responsibilities and/or activities could include: Present release information via various modes, including slack, email, presentations to Sales and Customer Success teams. Assist Value Management office in ensuring that new capabilities and use cases are properly integrated into the Apptio Value Framework process. Work closely with consultants in the organization to leverage skill sets and deliverables. Formulate, document, and obtain the agreement of appropriate process improvements for review by the relevant Customer Success teams. Partner with Global Practice Business Analyst to facilitate process workflow modelling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases. Collaborate with other departments in the business unit to achieve customer satisfaction and resolve customer issues in a timely fashion Key Responsibilities: Be the client voice within the GTM team; Partner with Product to validate and articulate clear, compelling value propositions, tailored to address the specific needs of key markets and customer segments – not just product features. Understand and master tools and resources that sales teams use to effectively communicate product benefits and drive Customer Adoption. Support product launch plans, ensuring readiness across all departments for effective product rollouts. Partner with Sales teams to develop/maintain impactful sales collateral and support materials. Support our CS Productivity Tooling team: Apptio Value Framework Analyse and review new/existing content for the Apptio Value Framework, as the first “field check” for value impact to our customers Build and test framework updates in the development environment and coordinate approvals with AVF Product Owner Deploy approved updates to production and monitor their adoption for general use Develop Best Practice & Collaborate Establish and refine methodologies, tools, and best practices to enhance service delivery and operational efficiency. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise General - Overall 8+ years of experience Strong communicator - ability to communicate at different levels (both business and technical) based on audience or regional/cultural differences. Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance. Competent with packaged and SaaS application software implementation practices. High-level knowledge of enterprise organizational, business and technical environments. Curious by nature Client-focused attitude – a customer advocate. Consulting experience in enterprise systems implementations Proven leadership experience working in front of clients Ability to breakdown complex information to simple solution requirements Experienced/or knowledge of Service Costing (cost allocations) Business Domain Focus Specific knowledge and application of business services and financial management including budgeting, cost allocations, capital & operating expense handling, program portfolio management, and IT application/infrastructure Support. Operational knowledge of IT infrastructure and/or Business domains including HR, Legal, Finance, Facilities etc... TBM Exec Certified FinOps Practitioner Certified Technical Domain Focus Able to quickly learn complex new technologies. Skilled at completing business requirement design via workshops and mock-ups where required Executive report and dashboard design including wireframe and mock-ups experience
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Noida, Sector 62
Work from Office
Multi Tasking profile to manage HR complete Operation Major work is in HR as compare to legal IT agreements, Employment agreements, Understanding company legal implications/contract, High level English language skills are a must.
Posted 1 month ago
1.0 - 4.0 years
2 - 7 Lacs
Siliguri
Work from Office
Admini Boosting Productivity is looking for Secretary to join our dynamic team and embark on a rewarding career journey Answering phone calls and redirect them when necessaryManaging the daily/weekly/monthly agenda and arrange new meetings and appointmentsPreparing and disseminating correspondence, memos and formsAs a Secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office Support and facilitate the completion of regular reportsDevelop and maintain a filing systemCheck frequently the levels of office supplies and place appropriate ordersMake travel arrangementsDocument expenses and hand in reportsUndertake occasional receptionist duties
Posted 1 month ago
5.0 - 7.0 years
4 - 6 Lacs
New Delhi, Raigad, Mumbai (All Areas)
Work from Office
Lead and manage a team of Field Collection Officers across assigned locations. Monitor daily collection performance; ensure achievement of monthly targets (bucket-wise and DPD-wise). Design and implement area-specific recovery strategies for secured and unsecured portfolios. Train Field Officers in soft collection tactics, legal escalation protocols, and digital recovery tools (e.g., mobile apps, GPS tracking, digital notice delivery). Conduct field visits to high-risk accounts, defaulters, and legal proceedings. Ensure proper documentation and evidence collection for all legal cases. Verify and maintain all customer communication, legal documents, and collection-related records. Legal Case Management Oversee the generation and dispatch of legal notices (soft and hard) using predefined rules and templates. Identify cases suitable for arbitration or actionable under Section 138 of the Negotiable Instruments Act. Coordinate bulk assignment of cases to external counsel, ensuring accurate documentation and adherence to protocols. Utilize technology to monitor legal case progress across multiple courts, focusing on updates such as next hearing dates, judgments, and order copies. Implement automated systems to streamline case monitoring and reduce manual intervention.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata
Work from Office
Legal officer has to deal & coordinate with Advocates appointed by company in these maters - Investigator for IR Internal communication & processing claims with approval team Mandatory Skills: Expert in Legal related activities Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification: LLB; LLM Roles and Responsibilities 2
Posted 1 month ago
5.0 - 7.0 years
8 - 11 Lacs
Mumbai
Work from Office
Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Department-CIIB Wholesale Integrated Service Excellence(WISE) Job Role: 1Portfolio Handling of specified portfolio by providing services related to Legal Documentation and Credit Admin activities in CIIB. Working closely with the Cluster Manager to support for delivery of all actionables.2Sanction LetterIssuance of sanction letter as per the terms and conditions of Sanction.3Security documentationIssuance of security documents as per the terms of sanction.4Verification Verification of Constitutional documents (MOA, Partnership Deed, etc.), Authorisations (BR, Partnership, Letters, etc.) for availing facilities, creating security, execution of documents and scrutiny of executed documents to ensure proper execution. #Capability to check the original property documents submitted by the mortgagor at the time of mortgage creation in terms of Mortgage Deed / TSR 5ROC / CERSAI related compliancesEnsuring registration of security charges in favour of the bank wherever applicable. Also removal of non-required charges if any6Document checking and limit loading Ensuring proper execution of documents / compliance with the terms and conditions of sanction and receipt of approvals for deferrals in case of non-submission / discrepant documents. #Handling Limit Loading in Banks systems #Updation and Management of Security/Collateral 7Security Creation / PerfectionCreation of security as approved and getting the security perfected in coordination with client / other banks.8Client Visits Visiting clients office for execution of documents wrt Credit facilities sanctioned. Attending consortium meetings for document execution. #Discussing with clients on negotiation in documents and seeking approval thereof. Meeting clients on regular intervals to understand their service issues with the bank and getting them resolved with coordination with internal stakeholders. 9CustodianEnsuring proper care and safety of documents held in FRFC and complying with the laid down process / procedure for storage of documents.10Document TrackingTracking of documents for receipt; deferral; expiry etc through systems11Closure/tracking of deferrals Ensuring that deferrals are closed within timelines by arranging necessary documents/ approvals. Tracking deferrals for regularization with escalation to the concerned RM/Business under advice to Credit Approvers and monitoring expiry of documents. Job Requirements: Relevant experience in handling legal documents / service relationship. CA/MBA with 5-7 years of experience Ability to Influence/relationship Management Skills. Analytical and financial skills Strong communication. Eye For detail.
Posted 1 month ago
1.0 - 2.0 years
2 - 6 Lacs
Mumbai
Work from Office
CEC - Correspondence - Grievance Redressal RL-Customer Experience Center-Customer Experience Center - Customer Service Job Role : Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Requirement : Graduate / Post Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Should have experience in handling customer queries, request , complaints and ensuring customer satisfaction. Candidate should have an excellent verbal & written English communication. Ability to work efficiently in a dynamic environment, handling multiple customer queries / complaints simultaneously. Flexible to get scattered 8 Week Offs in a month with 9hours shift. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Posted 1 month ago
5.0 - 7.0 years
8 - 11 Lacs
Mumbai
Work from Office
Position Name: Service Excellence Specialist (SES) Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Department-CIIB Wholesale Integrated Service Excellence(WISE) Job Role: 1PortfolioHandling of specified portfolio by providing services related to Legal Documentation and Credit Admin activities in CIIB. Working closely with the Cluster Manager to support for delivery of all actionables.2Sanction LetterIssuance of sanction letter as per the terms and conditions of Sanction.3Security documentationIssuance of security documents as per the terms of sanction.4Verification Verification of Constitutional documents (MOA, Partnership Deed, etc.), Authorisations (BR, Partnership, Letters, etc.) for availing facilities, creating security, execution of documents and scrutiny of executed documents to ensure proper execution. #Capability to check the original property documents submitted by the mortgagor at the time of mortgage creation in terms of Mortgage Deed / TSR 5ROC / CERSAI related compliancesEnsuring registration of security charges in favour of the bank wherever applicable. Also removal of non-required charges if any6Document checking and limit loading Ensuring proper execution of documents / compliance with the terms and conditions of sanction and receipt of approvals for deferrals in case of non-submission / discrepant documents. #Handling Limit Loading in Banks systems #Updation and Management of Security/Collateral 7Security Creation / PerfectionCreation of security as approved and getting the security perfected in coordination with client / other banks.8Client Visits Visiting clients office for execution of documents wrt Credit facilities sanctioned. Attending consortium meetings for document execution. #Discussing with clients on negotiation in documents and seeking approval thereof. Meeting clients on regular intervals to understand their service issues with the bank and getting them resolved with coordination with internal stakeholders. 9CustodianEnsuring proper care and safety of documents held in FRFC and complying with the laid down process / procedure for storage of documents.10Document TrackingTracking of documents for receipt; deferral; expiry etc through systems11Closure/tracking of deferrals Ensuring that deferrals are closed within timelines by arranging necessary documents/ approvals. Tracking deferrals for regularization with escalation to the concerned RM/Business under advice to Credit Approvers and monitoring expiry of documents. Job Requirements: Relevant experience in handling legal documents / service relationship. CA/MBA with 5-7 years of experience Ability to Influence/relationship Management Skills. Analytical and financial skills Strong communication. Eye For detail.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Legal Services. Experience3-5 Years.
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Legal Services. Experience1-3 Years.
Posted 1 month ago
0.0 - 2.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Legal Manager- KMPL - Support Services-Legal Max Age35 years Preferred IndustryBanks / Reputed NBFC / Financial Institutions. : Conduct diligent research into legal issues and recommend revisions as needed across a range of legal documents and agreements; Ensure the reliable and timely execution of the company’s day-to-day legal activities; Anticipate and plan for all legal risks, and develop strategies to mitigate those risks; Advise the leadership team on legal matters critical to the growth of the business; Experience managing attorneys and legal professionals, Broad litigation subject matter experience including for example, commercial class actions, regulatory investigations/enforcement Ability to evaluate risk and exposure, calibrate it to company needs, and communicate to peers and executives alike Rich experience in managing & defending bulk litigations before various courts & forums including Supreme Court, High Courts, Sessions Courts, Metropolitan Courts, Civil Courts, Consumer Forums, and Lok Adalat extensive exposure in managing Recovery Litigation – Secured & Unsecured, Arbitration Cases,MVCT Matters, General Litigation. Experience in drafting & vetting of various legal & commercial documents such as Writs, Agreements, Memorandum of Appeals, Complaints, Notices, Affidavits, Deeds, Written Statements, General Pleadings, Legal Communications & Contracts. Experience incoordinating with Advocates, Law Officers, Court Staff, Police & Law Enforcement Agencies. Team Handling experience and exposure of team appraisal procedures Willing to travel across branches Excellent Communication Skills
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Warangal
Work from Office
Legal officer has to deal & coordinate with Advocates appointed by company in these maters - Investigator for IR Internal communication & processing claims with approval team Mandatory Skills: Expert in Legal related activities Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification: LLB; LLM Roles and Responsibilities 2
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Hyderabad
Work from Office
V S LEGAL DECISIONS LAW FIRM is looking for Interns to join our dynamic team and embark on a rewarding career journey Gain handson experience in assigned domain. Assist teams in daily tasks and projects. Learn industry best practices and workflows. Prepare reports and present findings.
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
Hyderabad
Work from Office
V S LEGAL DECISIONS LAW FIRM is looking for Jr-advocates. to join our dynamic team and embark on a rewarding career journey Assist senior lawyers in legal drafting and case preparation. Conduct research and attend court proceedings. Manage client documentation and follow-up work. Stay updated on legal statutes and procedures.
Posted 1 month ago
5.0 - 10.0 years
6 - 16 Lacs
Kanpur
Work from Office
Associate Professor / Professor Department of Law at Rama University, Kanpur : Job Title: Associate Professor / Professor Law Department: Faculty of Juridical Sciences (Law) Location: Rama University, Kanpur Employment Type: Full-Time Experience: Associate Professor: Minimum 8 years of teaching/research experience (including 3 years as Assistant Professor) Professor: Minimum 10 years of teaching/research experience with a proven track record of publications and academic leadership Job Summary: Rama University invites applications from dynamic and experienced legal scholars for the post of Associate Professor / Professor in the Department of Law. The ideal candidate will possess a strong academic background, excellent teaching and research credentials, and a passion for mentoring law students and junior faculty. The role includes contributing to curriculum development, legal research, legal aid initiatives, and academic administration. Key Responsibilities: Teaching & Academic: Deliver lectures and conduct seminars, workshops, and tutorials in core and elective law subjects. Mentor students on academic, career, and research matters. Design, revise, and update curricula in line with UGC, BCI, and Rama University norms. Supervise LLM dissertations and Ph.D. theses. Research & Publications: Engage in high-quality legal research and publish in reputed UGC/Scopus-indexed journals. Participate in national and international conferences and legal symposiums. Apply for funded research projects and collaborate on interdisciplinary research. Administrative & Developmental: Contribute to departmental activities, accreditation processes (e.g., NAAC, BCI), and university governance. Guide junior faculty members and participate in faculty development programs. Serve on university committees and take on administrative responsibilities as assigned. Extension & Legal Aid: Promote legal awareness through outreach and legal aid camps. Collaborate with NGOs, bar associations, and government bodies on legal literacy initiatives. Eligibility Criteria: For Associate Professor: Educational Qualification: Ph.D. in Law with a good academic record. Experience: Minimum 8 years of experience in teaching/research in a recognized institution or law practice with research contributions. Publications: Minimum 7 research publications in UGC-CARE/Scopus journals. For Professor: Educational Qualification: Ph.D. in Law with an excellent academic background. Experience: Minimum 10 years in teaching/research with significant academic leadership. Publications: Minimum 10 quality publications and successful Ph.D. supervision. Desirable Qualities: Proven record in curriculum development and research guidance. Strong knowledge of emerging areas of law such as cyber law, IPR, international law, constitutional studies, etc. Strong communication and interpersonal skills. Active participation in bar councils, legal forums, or policy-making bodies. Salary & Benefits: Salary as per UGC norms and commensurate with experience. Research incentives, publication grants, and opportunities for funded projects. Accommodation and other campus facilities as per University policy.
Posted 1 month ago
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