Laundry Valet-Conrad

The Laundry Valet is responsible for the hotel s and guests laundry, delivery of laundry to the linen room, guests or designated areas in line with Hilton and the hotel policies and procedures.

What will I be doing

• As the Laundry Attendant, you will be responsible for performing the following tasks to the highest standards:
• Proper handling of the different types of linen.
• Use equipment and chemicals appropriately.
• Report any faulty equipment to the Laundry team immediately.
• Handle guest items with utmost care to avoid damages, shrinkage, lost buttons, etc.
• Answer guests calls and requests in a friendly, efficient manner.
• Collect guests laundry when requested and ensure that the correct room numbers are tagged to it.
• Inspect all laundry items and note any damages, discoloration etc. before and after cleaning.
• Report to the team leader if you do not know the material of the clothes, before handling.
• Prepare costings for guests laundry, ensuring correct and prompt billings.
• Package and deliver guests laundry to correct guestrooms.
• Ensure guest needs and reasonable requests are met.
• Maintain a clean work area.
• Responsible for the collection and distribution of uniform for hotel team members.
• Carry out any other reasonable duties and responsibilities as assigned.
• Adhere to the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook, security and emergency policies and procedures.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for

A Laundry Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.