Laptop Field Engineer

Job Description

Job Description The Laptop Support Engineer will be responsible for diagnosing, troubleshooting, and repairing hardware and software issues on laptops and other computer systems. They may also be involved in installing, maintaining, and updating computer systems, software, and peripherals. Troubleshooting: Identifying and resolving hardware and software problems on laptops and other computer systems. Installation and Configuration: Setting up and configuring new hardware and software, including operating systems, applications, and peripherals. Maintenance: Performing routine maintenance tasks to ensure the smooth operation of computer systems. Repair: Repairing hardware components and software issues, often involving replacing parts or fixing software bugs. User Support: Providing technical support to users, answering questions, and assisting with troubleshooting issues. Network Support: Troubleshooting and maintaining network connections, including wired and wireless networks. Documentation: Keeping records of troubleshooting and repair procedures, as well as documenting hardware and software configurations. Qualifications Technical Expertise: Strong understanding of computer hardware, software, and networking principles. Troubleshooting: Ability to diagnose and resolve complex technical issues. Problem-Solving: Ability to identify root causes of problems and develop effective solutions. Communication: Ability to communicate technical information clearly and concisely to both technical and non-technical audiences. Customer Service: Ability to provide friendly and helpful support to users. Adaptability: Ability to learn new technologies and adapt to changing circumstances. Salary : 10,000 to 20,000 In Hand Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Schedule: Fixed shift Monday to Friday Morning shift Work Location: In person