L&A Insurance Operations - Senior Manager / AGM

Golden Opportunities

12 - 15 years

30 - 35 Lacs

pune

Posted:22 hours ago| Platform:

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Skills Required

l&a insurance operations insurance escalation management process improvement insurance process life & pensions life & annuities

Work Mode

Work from Office

Job Type

Full Time

Job Description

Graduate in any stream 15+ years of multi-functional experience and strong subject matter expertise in the Insurance domain especially in life and annuities, across projects, solutions, transitions, transformation and operational roles.
Managing back office operations in Insurance process mainly supporting Life and Annuity business also handling client requirements.

Key Responsibilities:

Provide support and guidance to delivery managers across different location and units
Ensure compliance with local and international laws and regulations (e.g. GDPR)
Mentor and motivate teams to achieve productivity and engagement
In-depth knowledge of Insurance Life & Annuities and Regulatory Requirements would be added advantage.
Should have deep Domain Expertise hands- on experience in core Insurance
Business processes and understand the complete value chain of Life insurance and annuities
Should have Transition and operational experience for Insurance across various geographies
Should have strong experience in managing large operational delivery offshore and onshore, leading onsite transitions and managing large scale delivery improvement projects across multiple site and multi-client offshore operations.
SLA Management and Reporting, Continuous Process Improvement, Escalation Management, Resolution of complex process issues in partnership with the client
Good communications & interpersonal skills.

Contact Person

Email

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