Home
Jobs

L3 Technical Support Engineer

5 - 8 years

11 - 16 Lacs

Posted:4 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project description Enterprise-wide system for a top-tier investment bank serving as a golden source of reference information about Clients - Client lifecycle Management and Counterparty Management. KYC and Regulatory requirements maintenance as well in the scope. Functions are landing, processing, storing, and distribution of information within multiple layers as per complex Enterprise application architecture. Channels are UI, Web services, Files, JMS. Methodology is Agile (Scrum). Team setupOracle, Java, QA, Analyst, PM.The virtual team is spread throughout Singapore, India, Kyiv, London, and New York. ResponsibilitiesProcess and resolve Production incidents and User Queries (Incidents/Service Requests) Root cause analysis using UI behavior, Specification Documents, and Database Data Analysis, as well as server log outputs Defect tracking Issues Reproducing Workaround proposal (technical & logical) Communication with technical teams and clients, incl. Dev team collaboration on issue resolution Knowledge base Articles creation Reporting creation Future involvement in deployment SkillsMust have Overall, the role requires 4+ years of experience and basic knowledge of IT systems. Experience with Jenkins, Teamcity, SQL, Shell, Git Experience with Ansible, Nice to have Pega, Kubernetes, Docker, ITIL Oracle, Java, dBusJMS, Java Message Service (JMS), REST API, XML OtherLanguagesEnglishC1 Advanced SeniorityRegular

Mock Interview

Practice Video Interview with JobPe AI

Start Kubernetes Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now
Luxoft
Luxoft

IT Services and IT Consulting

Zug New York

10001 Employees

762 Jobs

    Key People

  • Dmitry Loschinin

    CEO
  • Vladimir Makarov

    CFO

RecommendedJobs for You

Hyderabad, Bengaluru