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L3 Technical Support Engineer

L3 Technical Support Engineer

Luxoft

8 - 13 years

11 - 16 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

software development sql production support java .net kubernetes python sql queries microsoft azure ansible docker system administration technical support git aws cloud devops linux jenkins troubleshooting shell scripting api aws unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project description We are seeking a highly skilled and experienced L3 Support Developer to join our team. You should have a strong background in software development and production support, with a focus on .NET or Java technologies. This role requires excellent problem-solving abilities, communication skills, and a proactive approach to incident and issue resolution in a high-availability environment. esponsibilitiesrovide Level 3 support for production systems, ensuring timely resolution of incidents and service requests. ollaborate with development and operations teams to troubleshoot and resolve complex technical issues. pply ITIL practices in managing support workflows and documentation. ptimize and write complex SQL queries for data analysis and issue resolution. ontribute to API development and integration tasks as needed. tilize AWS cloud services for monitoring, deployment, and troubleshooting. killsMust have inimum 8 years of experience in software development and production support. roficiency in either .NET or Java. trong SQL skills, including query writing and performance optimization. xcellent communication and analytical skills. amiliarity with ITIL processes and best practices. ice to have /A

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L3 Technical Support Engineer