Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chennai
>
Mobile Programming
>
L2 Support Analyst

L2 Support Analyst

Mobile Programming

5 - 10 years

25 - 27 Lacs

Chennai

Posted:1 month ago| Platform:

Apply

Skills Required

Support Analysis Kibana BI Dynatrace Splunk Grafana SQL Python UNIX

Work Mode

Hybrid

Job Type

Full Time

Job Description

Duties and Responsibilities: As part of the team, you will:As a L2/L1 application support specialist having experience in Windows/Linux, SQL, UNIX, Scripts, python Node JS (Code understanding/debugging/Development)Open to work under 24*7 model and other holidays as required by the business Good to have the ability to identity the front end/back end issuesRespond to customer inquiries and assist in troubleshooting and resolving challenges Prioritizing the workload of the Application Support teamAble to work on Metrics and Reports Managing the Issue Management Process and Reviewing potential areas for service improvement Providing technical leadership and input on application/infrastructure gaps and potential issue areasNeed to be involved in automation and process improvement related tasksInteracting with internal teams and external 3rd party vendors to troubleshoot and resolve CS/Application issues Designing metrics for reporting and guiding the L1/L2 teams to create SOP for new processes. Maintaining application monitoring and reviewIdeal candidate should have understanding on incident, request and problem management process E-commerce experience and experience with any BI tool is added advantage Qualification Skills: 5+ years of experience in Production support Bachelors / Masters Degree in Computer Science or related field in a reputed institutionHands-on/code debugging experience in Node JS and Python Database: SQL, OracleOS: UNIX, WindowsExperience in debugging through logsTools: BI, Grafana, Kibana, Dynatrace, Splunk etc.,

More Jobs at Mobile Programming

Manual Automation testing

Pune, Maharashtra

Experience: Not specified

INR 8 - 10 Lacs

Accounts Trainee

Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

IT Recruiter

Sahibzada Ajit Singh Nagar, Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Venture Growth Intern

Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Quality Assurance Analyst

Mumbai, Maharashtra, India

2.0 - 2.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Mobile Programming

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

L2 Support Analyst