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Sun Data Tech
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L2 Level Technical Support Engineer

L2 Level Technical Support Engineer

Sun Data Tech

7 - 12 years

7 - 11 Lacs

Coimbatore

Posted:1 month ago| Platform:

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Skills Required

LAN troubleshooting Networking Hardware support WAN DNS TCP/IP Hardware CCTV Technical support DHCP

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: We are seeking a skilled and experienced L2 Technical Support Engineer to join our IT support team. The ideal candidate should have hands-on experience troubleshooting complex technical issues involving ISP connectivity, network devices, IoT, CCTV systems, and software/hardware support. This role demands strong technical knowledge, effective communication, and the ability to work in a fast-paced, collaborative environment. Key Responsibilities: Diagnose and resolve software and hardware issues for end-users. Handle and escalate ISP-related issues to appropriate vendors when necessary. Configure and troubleshoot routers, modems, and firewalls. Set up and maintain IoT dev Required Skills Experience: 3 7 years of experience in L2 technical support or equivalent role. Strong grasp of networking concepts TCP/IP, LAN/WAN, DHCP, DNS. Proficient in configuring routers, modems, and network peripherals. Experience with

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L2 Level Technical Support Engineer