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Sun Data Tech
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L2 Level Technical Support Engineer

L2 Level Technical Support Engineer

Sun Data Tech

3 - 7 years

0 Lacs

coimbatore tamil nadu

Posted:4 days ago| Platform: Shine logo

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Skills Required

modems dhcp modems diagnosing resolving software hardware issues handling escalating isprelated issues configuring troubleshooting routers firewalls setting up maintaining iot devices networking concepts such as tcpip lanwan dns configuring routers network peripherals

Work Mode

On-site

Job Type

Full Time

Job Description

As an L2 Level Technical Support Engineer at Sun Data Tech, you will play a crucial role in providing technical assistance and support to the IT team. Your responsibilities will include: - Diagnosing and resolving software and hardware issues for end-users. - Handling and escalating ISP-related issues to appropriate vendors when necessary. - Configuring and troubleshooting routers, modems, and firewalls. - Setting up and maintaining IoT devices. To excel in this role, you should have at least 3 years of experience in L2 technical support or an equivalent role. Additionally, you should possess a strong grasp of networking concepts such as TCP/IP, LAN/WAN, DHCP, and DNS. Proficiency in configuring routers, modems, and network peripherals will be essential for success in this position. Join us at Sun Data Tech in Coimbatore and be a part of a dynamic team where your technical skills and problem-solving abilities will be put to the test in a fast-paced and collaborative environment.,

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L2 Level Technical Support Engineer