L2 Level Technical Support Engineer

Job Description

At Sun Data Tech, we cultivate an environment where passion meets purpose, empowering individuals to thrive both personally and professionally. Our foundation rests on the pillars of teamwork, integrity, and a commitment to excellence, fostering a culture of innovation and mutual respect. Here, challenges are opportunities, and every voice contributes to our shared success. By embracing growth and celebrating diversity, we create a space where ideas flourish, careers advance, and impact is made. Join us to be part of a journey that values your ambitions and transforms them into achievements. S.No: 1 Post Date: 13/06/2025 Job Ttile: L2 Level Technical Support Engineer Job Summary: We are seeking a skilled and experienced L2 Technical Support Engineer to join our IT support team. The ideal candidate should have hands-on experience troubleshooting complex technical issues involving ISP connectivity, network devices, IoT, CCTV systems, and software/hardware support. This role demands strong technical knowledge, effective communication, and the ability to work in a fast-paced, collaborative environment. Skills: Key Responsibilities: Diagnose and resolve software and hardware issues for end-users. Handle and escalate ISP-related issues to appropriate vendors when necessary. Configure and troubleshoot routers, modems, and firewalls. Set up and maintain IoT dev Experience: Required Skills & Experience:  3–7 years of experience in L2 technical support or equivalent role.  Strong grasp of networking concepts – TCP/IP, LAN/WAN, DHCP, DNS.  Proficient in configuring routers, modems, and network peripherals.  Experience with Location: Coimbatore