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E4 Softwares
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L1 Support Linux Administrator

L1 Support Linux Administrator

E4 Softwares

1 - 2 years

6 - 7 Lacs

Mumbai Navi Mumbai

Posted:1 week ago| Platform:

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Skills Required

Unix Linux Networking DNS SSH RHEL JIRA User management Technical support Remedy

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile -

L1 Support Linux Administrator

Exp- 3 to 5 yrs

Location- Navi mumbai
Budget Details- 6 to 7 lpa Notice Period- Immediate or 15 days

Key Responsibilities:

Provide
L1 support for Linux servers
and escalate complex issues to L2/L3 teams.
Monitor system health, performance, and availability using monitoring tools.
Handle basic Linux administrative tasks such as user management, disk checks, and file permissions.
Log incidents and service requests accurately and resolve them within defined SLAs.
Perform routine maintenance and scheduled tasks as per guidelines.
Coordinate with internal teams for patching, backups, and updates.
Maintain proper documentation of support activities and configurations.
Support ticketing systems like
ServiceNow, Jira, or Remedy
.

Required Skills:

Basic understanding of
Linux/Unix operating systems
, preferably
RHEL 7/8/9
or
CentOS
.
Familiar with basic Linux commands (e.g., cd , ls , chmod , chown , df , ps , top , systemctl ).
Knowledge of remote access tools (SSH, PuTTY).
Good communication and problem-solving skills.
Willingness to work in
shifts
and
24x7 support environments
.

Preferred Qualifications:

1 to 2 years of relevant experience in IT or technical support.
Basic knowledge of
networking concepts
(IP, DNS, ping, traceroute).
Exposure to ITSM ticketing tools.
Red Hat Certified System Administrator (
RHCSA
) - optional but preferred.

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