L1 Support Linux Administrator

1 - 2 years

3 - 5 Lacs

navi mumbai maharashtra india

Posted:11 hours ago| Platform: Foundit logo

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Skills Required

documentation linux administrative tasks

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities:

  • Provide L1 support for Linux servers and escalate complex issues to L2/L3 teams.
  • Monitor system health, performance, and availability using monitoring tools.
  • Handle basic Linux administrative tasks such as user management, disk checks, and file permissions.
  • Log incidents and service requests accurately and resolve them within defined SLAs.
  • Perform routine maintenance and scheduled tasks as per guidelines.
  • Coordinate with internal teams for patching, backups, and updates.
  • Maintain proper documentation of support activities and configurations.
  • Support ticketing systems like ServiceNow, Jira, or Remedy .

Required Skills:

  • Basic understanding of Linux/Unix operating systems , preferably RHEL 7/8/9 or CentOS .
  • Familiar with basic Linux commands (e.g., cd , ls , chmod , chown , df , ps , top , systemctl ).
  • Knowledge of remote access tools (SSH, PuTTY).
  • Good communication and problem-solving skills.
  • Willingness to work in shifts and 24x7 support environments

Preferred Qualifications:

  • 1 to 2 years of relevant experience in IT or technical support.
  • Basic knowledge of networking concepts (IP, DNS, ping, traceroute).
  • Exposure to ITSM ticketing tools.
  • Red Hat Certified System Administrator ( RHCSA ) - optional but preferred.

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