L1 Support Engineer (Windows Desktop Support Voice)

2 - 7 years

4 - 8 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

L1 Support Engineers with expertise in Windows Desktop Support strong communication skills for voice-based support.
Troubleshooting hardware/software issues, resolving end-user queries, providing remote/onsite technical assistance in IT Company

Required Candidate profile

Provide L1 voice-based technical support for Windows desktops, laptops, and peripheralsTroubleshoot Windows OS, MS Office, Outlook, internetHandle incidents, service requests, escalations via calls

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