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Home
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Jobs in Tiruchirapalli
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VDart Technologies
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L1 Support Engineer

L1 Support Engineer

VDart Technologies

0 - 1 years

0 - 1 Lacs

Tiruchirapalli

Posted:1 day ago| Platform:

Apply

Skills Required

Networking CCNA Cisco Certified Network Professional Hardware Networking CCNP

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: L1 Support Engineer (Network Support)

Location:

Job Summary:

L1 Support Engineer

Key Responsibilities:

Provide first-level technical support for network-related issues.
Monitor and maintain network systems, hardware, and infrastructure.
Troubleshoot basic LAN/WAN, router, and switch issues.
Respond to user queries and incidents via ticketing systems or calls.
Escalate unresolved issues to the L2/L3 support team as needed.
Document issues, troubleshooting steps, and resolutions accurately.

Required Skills & Qualifications:

Educational Qualification:
Diploma / B.E / B.Tech / B.Sc in Computer Science or related field.
Certifications:

CCNA (required)
,
CCNP (preferred)
.
Basic understanding of networking protocols, IP addressing, and routing concepts.
Familiar with hardware components, cabling, and troubleshooting tools.
Strong verbal and written communication skills.
Willingness to work in
night shifts
and rotational shifts.

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