KYC Production (FIC KYC Process Analyst), AVP

Role Description

As part of the Investment Banking division of Deutsche Bank, Fixed Income & Currencies FIC aims to build long-term, trusted and mutually beneficial relationships with the major financial institutions around the world.

As a Business Support function, the team supports FIC Accountable Client Owner ACOs globally to ensure Sales and Trading ACO client files are Know Your Client KYC compliant in a timely manner, and to ensure ACOs have access to the information they need to satisfy KYC requirements to latest policy standards.

Your key responsibilities

• Responsible for ensuring FIC Sales and Trading client files Globally are completed to latest KYC policy requirements ahead of regulatory deadlines.
• Responsible for setting the prioritisation of key client files with KYC Ops Anti Financial Crime (AFC) partners to ensure that FIC files are completed in order of value to the FIC Business.
• Responsible for tracking the progress of files and pipeline management to ensure FIC KYCfiles are progressing through the pipeline in a timely manner
• Daily MIS production, and analytics to enable proactive FIC KYC Pipeline management.
• Management Information reportingto senior management
• Work with Business partners to identify, escalate and resolve any issues pertaining to hinder the progress of FIC KYC files, i.e. policy, prioritisation, process, technology and file allocation issues.
• Responsible for liaising with key internal and external stakeholders on KYC file progress.
• Production of regular presentations for governance forums for Senior Management
• Responsible for providing support to the business throughout the client lifecycle (outstanding ACO tasks including outstanding KYC Business Approvals, outstanding Account Activity Reviews, Monitoring QC rejections, KYC Waivers and files into Quarantine Offboarding)
• Act as Bus Rep for Front office engagement with Bank Strategic initiatives (e.g dbCLM and dbWelcome)
• Build strong good working relationships with Business Managers, KYC Operations, External vendor partners,AFC and other internal functions

Your skills and experience

• Problem solver: KYC SME who can help identify and unblock individual KYC Process issues and follow through to resolve root cause issues.
• Self-starter who can confidently speak directly to Account Client Owners (ACOs) and challenge existing processes on Senior Management forums and effect KYC process change for the FIC business
• Strong communication and persuasive skills, both oral and written; must be able to translate KYC Policy Process points into clear business friendly language for Front Office audience.
• Customer service orientation and attitude with an ability to manage internal client expectations in face to face meetings and on the telephone.
• Ability to encourage and persuade colleagues in key internal business partner teams around the global DB infrastructure to obtain specific, accurate information and timely answers/solutions to issues
• A deep understanding of the Banks KYC policy and processes
• Experience of analysing large data sets and identifying risks associated with inaccurate data
• Ability to create and maintain an extensive international network within the DB organization