Knowledge Specialist

Job Description

L 2 level Transaction Processing Executive/Officers - to process the Capital Market - Brokerage process documents for a Non-Voice BPS account (US Client). Years of experience needed - Candidate should have minimum of 1 year work experience in similar BPO field - preferably from Banking and Capital Markets Domain (primary preference) Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc Technical / Non-Technical Skills: Excellent MS Office skills - MS Excel, Power Point, Excel Macros and E Mail Drafting Good Typing Speed of 28 WPM with >=95% accuracy Excellent Communication skills - to attend Client Calls, Onshore Training etc Process Skills: Good and sound knowledge of Stock Market and Capital Market Concepts - Primarily US stock market. Good understanding of Financial Concepts, Investments, Calculation, Accounting methods Sound Analytical, Quick Learning ability, Zeal to learn new things. Processing skills in banking and capital markets domain - Reviewing of documents, Account status, Receipts, Payments, and Distribution - Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests. 100% Accurate work required as Errors will have financial impacts from Client and their Customer side. Strictly US Shift Working Hours (India Late Evening or Night Shifts) - should be flexible to do Over Time duty if requirement arises. Working From Office Behavioral Skills: Punctual and adherence to attendance and Leaves To report to Team Lead and follow the Instructions and the HR Policies as per Company Certifications Needed: Education: 12 + 3 Degree Education is mandatory - B Com, BBA and BBM Graduates preferred, howe'ver Candidate with good work experience but with other Specialization can be looked into to some extent Only. Additional Certification on Financial Aspects is added advantage. No Tech Graduates - BE, B Tech, M Tech Additional Certification on Stock Market Subjects is added advantage. About Mphasis