Knowledge Specialist

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Knowledge Specialist located in Bhubaneswar, your role will involve managing knowledge systems, conducting data analysis, facilitating knowledge sharing, and providing customer support. You will be responsible for ensuring the effective use of knowledge resources, enhancing knowledge transfer processes, and collaborating with team members to maintain high standards of service delivery. Key Responsibilities: - Manage knowledge systems effectively - Conduct data analysis to derive insights - Facilitate knowledge sharing among team members - Provide exceptional customer support services - Enhance knowledge transfer processes within the organization - Collaborate with team members to ensure high standards of service delivery Qualifications Required: - Strong skills in Knowledge Management and Knowledge Sharing - Excellent Analytical skills - Outstanding Communication skills - Proficient Customer Service skills - Relevant experience in similar roles - Bachelor's degree in a related field is preferred - Ability to work collaboratively in an on-site environment - Strong problem-solving abilities,

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