Knowledge Management Associate

Role & responsibilities

This is not a technical role, please read below JD before applying

Central Repository Management:

• Manage and optimize internal portal content, ensuring accurate, up-to-date uploads and effective document organization.
• Maintain and enhance document libraries, metadata tagging, and version control practices.
• Co-host and eventually lead monthly internal portal onboarding/training sessions for new joiners.
• Reporting Activities related to repository workspace opening, closure, hire and exit.

Technical & Operational Support:

• Handle operational tasks, including managing the Knowledge mailboxes and routine system upkeep.
• Provide user support and resolve access/content issues across platforms.

Strategic Knowledge Management Initiatives:

• Support the development of a firm-wide knowledge repository aligned with business needs.
• Work with over leaders to understand knowledge needs and foster a culture of knowledge-sharing within their teams.

Future-ready Transition Support:

Prepare for and support the transition of internal portal to SharePoint, ensuring smooth migration and user readiness.