Key Account Manager

Company Description

Little Muffet is an online store inspired by the need for stylish and comfortable children's clothing, founded by Anchal Dhanuka after noticing a gap in the market. Our mission is to simplify the shopping experience for parents by providing a wide range of high-quality kids' attire for various occasions, all from the comfort of home. We are dedicated to offering top-notch customer service and eagerly welcome feedback from our customers.

Role Description

This is a full-time on-site role for a Key Account Manager, located in Vile Parle East Mumbai. The Key Account Manager will be responsible for managing and nurturing key accounts, building strong customer relationships. Day-to-day tasks addressing client needs and inquiries, and working closely with other teams to ensure customer satisfaction and drive business growth.

Qualifications

• Customer Service abilities
• Excellent communication and interpersonal skills
• Proven ability to handle multiple accounts and projects simultaneously
• Bachelor's degree in Business, Marketing, or a related field
• Prior experience in the retail or e-commerce industry