Key Account Manager

*Job Summary*

We are looking for a skilled Key Account Manager to manager and grow relationships with key clients in the software domain. The role involves understanding client needs, ensuring satisfaction, and driving long-term account growth.

*Roles & Responsibilities*

Manage and maintain strong relationships with key clients

Act as the single point of contact for assigned accounts

Understand client requirements and recommend suitable software solutions

Coordinate with internal teams (Sales, Product, Technical Support)

Ensure smooth onboarding and timely issue resolution

Identify upselling and cross-selling opportunities

Track account performance and client satisfaction

Handle client escalations professionally

Ensure client retention and renewal

*Required Skills & Qualifications*

Strong communication and client management skills

Basic to good understanding of software / SaaS products

Experience with CRM tools (Zoho, Salesforce, HubSpot, etc.)

Problem-solving and negotiation skills

*Experience Required*

2–5 years of experience in Key Account Management / Client Handling

Experience in Software / IT / SaaS domain is mandatory

Salary Package : As per industry norms

Performance-based incentives applicable

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person