Key Account Head

Business planning to drive channel growth

ﾧ Drive the P&L for business from Brokers to deliver topline (gross premium) targets on a monthly basis and maintain a good claims ratio and profitability targetsﾧ Study the Brokers markets and enforce the correct sales strategies, product mix, processing and backend support to increase sales from the channelﾧ Take commercial decisions for smaller relationships and make recommendations for bigger clients to the supervisorﾧ Create a viable pipeline for new tie-ups, identify and capitalize on new business opportunities by acquiring new partners, introduce innovative need-based product bundling, implement process changes as required thereby sustaining growth from the new opportunity over a period of timeﾧ Oversee and support the team in preparing product presentations to pitch to new clientsﾧ Develop long term profitability and growth path (through LRP & AOP process) in consultation with supervisor for enhancing growth from the Broker channel

• Relationship Management
  

ﾧ Interact and liaise with channel partners to understand their requirements, manage any escalations and map products accordingly to drive high sales and business
ﾧ Maintain good relationships with existing partners by designing campaigns, planning tours, trips for channel partners and the BAGIC Broker teamﾧ Identify and acquire new partnerships especially large deals in the property, health & corporate segmentsﾧ Identify new products requirements/ customization required in existing products and engage as a part of the product committee to develop products that would help the business. Also provide key marketing inputs and guidance to the sales team.ﾧ Coordinate with internal teams to obtain approvals, get quotes and prepare presentations accordingly for new and existing channel partners

• Functional Review
  

ﾧ Monthly and quarterly review with the team to monitor achievement of individual targets, discuss business issues and design action plans to course correct, if required
ﾧ Periodic reviews with the supervisor on the channel’s performance and growth

• Team Management
  

ﾧ Participate in recruitment process to identify right talent for various positions within the team
ﾧ Establish individual performance expectations and regularly review individual performance of the team; call out and reward best practices and provide guidance for corrective action where requiredﾧ Support team members in delivering their responsibilities in business as usual by keeping them motivated, resolving their concerns/ challenges, if any and maintaining a positive team spirit and harmony