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3 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Kafka Integration. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
9 - 14 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Kafka Integration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
8 - 13 years
20 - 35 Lacs
Kolkata, Pune, Bengaluru
Hybrid
Role & responsibilities 8+ years experiences on relevant field below (Internship, prototype, and personal projects won't be counted) Coding is required . (Ideally Python or Java) Own end to end lifecycle (From development to deployment to production environment) Experience in building or deploying solution in the cloud. Either Cloud Native (Serverless) : S3, Lambda, AWS Batch, ECS Or Cloud Agnostic: Kubernetes, Helm Chart, ArgoCD, Prometeus, Grafana. CICD experience: Github action or Jenkin. Infrastructure as code : e.g., Terraform And experience in at least one of this focus area: Big Data: Building Big data pipeline or Platform to process petabytes of data: (PySpark, Hudi, Data Lineage, AWS Glue, AWS EMR, Kafka, Schema Registry) Or GraphDB : Ingesting and consuming data in Graph Database such as Neo4J, AWS Neptune, JanusGraph or DGraph Preferred candidate profile Specifically highlight Kafka expertise - include details like: Experience with Kafka cluster management and configuration Stream processing with Kafka Streams or KSQL Schema Registry implementation and management Kafka Connect for data integration Put significant focus on PySpark skills: Experience building and optimizing PySpark jobs for batch processing Stream processing with Spark Structured Streaming Familiarity with Delta Lake, Hudi, or Iceberg for lakehouse implementation Highlight data engineering skills that complement these technologies: Data pipeline design and implementation Experience with data quality, validation, and lineage tracking Performance optimization for large-scale data processing
Posted 2 months ago
3 - 8 years
8 - 18 Lacs
Gurugram
Remote
Kafka/MSK Linux In-depth understanding of Kafka broker configurations, zookeepers, and connectors Understand Kafka topic design and creation. Good knowledge in replication and high availability for Kafka system ElasticSearch/OpenSearch
Posted 2 months ago
4 - 6 years
15 - 22 Lacs
Gurugram
Hybrid
The Job We are looking out for a Sr Data Engineer responsible to Design, Develop and Support Real Time Core Data Products to support TechOps Applications. Work with various teams to understand business requirements, reverse engineer existing data products and build state of the art performant data pipelines. AWS is the cloud of choice for these pipelines and a solid understand and experience of architecting , developing and maintaining real time data pipelines in AWS Is highly desired. Design, Architect and Develop Data Products that provide real time core data for applications. Production Support and Operational Optimisation of Data Projects including but not limited to Incident and On Call Support , Performance Optimization , High Availability and Disaster Recovery. Understand Business Requiremensts interacting with business users and or reverse engineering existing legacy data products. Mentor and train junior team members and share architecture , design and development knowdge of data products and standards. Mentor and train junior team members and share architecture , design and development knowdge of data products and standards. Good understand and working knowledge of distributed databases and pipelines. Your Profile An ideal candidate will have 4+ yrs of experience in Real Time Streaming along with hands on Spark, Kafka, Apache Flink, Java, Big data technologies, AWS and MSK (managed service kafka) AWS Distrubuited Database technologies including Managed Services Kafka, Managed Apache Flink, DynamoDB, S3, Lambda. Experience designing and developing with Apache Flink real time data products.(Scala experience can be considered) Experience with python and pyspark SQL Code Development AWS Solutions Architecture experience for data products is required Manage, troubleshoot, real time data pipelines in the AWS Cloud Experience with High Availability and Disaster Recovery Solutions for Real time data streaming Excellent Analytical, Problem solving and Communication Skills Must be self-motivated, and ability to work independently Ability to understand existing SQL and code and user requirements and translate them into modernized data products.
Posted 2 months ago
3 - 7 years
14 - 15 Lacs
Hyderabad
Work from Office
Hi Greeting for the Day! We found your profile suitable for the below opening, kindly go through the JD and reach out to us if you are interested. About Us Incorporated in 2006, We are an 18 year old recruitment and staffing company, we are a provider of manpower for some of the fortune 500 companies for junior/ Middle/ Executive talent. About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Kafka Testing Qualification : Any Graduate or Above Relevant Experience : 3+Yrs Location : Hyderabad - Initial 8 weeks Work From Office, followed by Work From Home CTC Range : 15LPA (Lakhs Per Annum) Notice period : Immediate Shift Timing : 1 PM to 10 PM Mode of Interview : Virtual Joel. IT Staff. Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA. 8067432416 I joel.manivasan@blackwhite.in I www.blackwhite.in
Posted 2 months ago
4 - 8 years
10 - 17 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:4-7yrs Work Location :Chennai /Hyd/Bangalore Job Description: Interested candidates, Kindly share your updated resume to gokul.priya@spstaffing.in or contact number (Whatsapp:9360311230) to proceed further. Job Description: Confluent Kafka platform setup , maintenance , upgrade. Hands on experience with Kafka Brokers. Hands on experience with Schema Registry. Hands on experience with KSQL DB and understanding of underlying implementation and functions. Hands on experience with Kafka connectors and understanding of underlying implementation. Proficient understanding of Kafka client Producer and consumer functioning Experience with Kafka deployment in Azure Kubernetes Service Experience working in Azure cloud
Posted 2 months ago
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