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Ontime Global
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Junior Support Engineer with Telecom Bss domain

Junior Support Engineer with Telecom Bss domain

Ontime Global

2 - 5 years

1 - 5 Lacs

bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

l1 support rest java soap l2 support sql

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role Overview:

Key Responsibilities:

Assist in L1/L2 support activities for core BSS applications.
Monitor systems and handle routine support tickets under senior team guidance.
Learn and utilize Java-based tools and support scripts (Shell/Perl).
Escalate complex issues appropriately, ensuring SLA compliance.

Document issue resolutions and contribute to the internal knowledge base

kindly share cv to 9364087225

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Junior Support Engineer with Telecom Bss domain