Junior Service Engineer

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Service Engineer at our manufacturing company, you will play a crucial role in providing technical support, troubleshooting, and maintenance services for our equipment and machinery. Your responsibilities will involve ensuring optimal performance, minimizing downtime, and maximizing customer satisfaction. With your strong technical background, exceptional problem-solving skills, and customer-centric approach, you will contribute significantly to our operations. Key Responsibilities: - Conduct on-site installation, commissioning, and maintenance of our manufacturing equipment and machinery. - Perform regular inspections and preventive maintenance to identify potential issues and ensure optimal equipment performance. - Troubleshoot and diagnose equipment malfunctions, analyze technical problems, and implement effective solutions. - Collaborate with cross-functional teams to address customer concerns and resolve technical issues. - Provide technical support to customers, assisting with operational inquiries, troubleshooting, and training as needed. - Create detailed service reports, documenting service activities, resolutions, and recommendations for future improvements. - Assist in the development and improvement of service procedures, documentation, and technical resources. - Stay updated on the latest industry trends, technologies, and equipment advancements to provide informed recommendations and ensure service excellence. - Manage and maintain service tools, equipment, and spare parts inventory to ensure availability and proper functionality. - Collaborate with the sales team to identify potential service contract opportunities and contribute to customer retention and business growth. Qualifications Required: - Bachelor's degree in Engineering or Diploma, preferably in Mechanical, Electrical, or a related field. - Experience in the installation of machineries or related products, ideally in sectors such as Dust Collectors or industrial vacuum cleaners. - Willingness to travel for work with strong communication and leadership qualities. Note: This job is full-time and permanent, offering benefits such as health insurance and provident fund. The work schedule is during day shifts with a requirement for 100% willingness to travel. The work location is in person.,

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