2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a results-driven professional with a strong background in customer service, direct sales, and analytical service planning across North and West India, you will leverage your high-profile management skills to enhance product utility and contribute to organizational growth. Your proven ability to bridge customer needs with strategic business goals will ensure high customer satisfaction and continuous product improvement. Your key responsibilities will include leading customer service and direct sales support for major clients in North and West India, such as GCMMF, RCDF, MPCDF, Mother Dairy, and other public/private sector clients. You will manage Annual Maintenance Contracts (AMC) across PAN India, with direct responsibility for the North Region, while also serving as the Support Lead for the Installed Analytical Division. Your role will involve overseeing service planning and execution for the Analytical Division, coordinating spares stock planning and support, and driving sales activities in the West Region. Additionally, you will act as a liaison between customers and management to ensure seamless communication and service delivery. Your strategic input will be crucial for enhancing new and existing products, while maintaining a high customer satisfaction ratio through proactive service and support. Your duties will also include identifying and pursuing new business opportunities, building and maintaining relationships with customers, conducting sales meetings and presentations, achieving sales targets, and providing sales forecasts and reports. Key Result Areas (KRA) & Key Performance Indicators (KPI): - Sales Strategy Development: Develop and implement sales strategies to achieve sales goals. - Client Relationship Management: Build and maintain strong relationships with existing clients and identify new client opportunities. - Sales Target Achievement: Meet or exceed sales targets and quotas. - Lead Generation: Identify and generate new sales leads through various methods. - Sales Reporting: Prepare regular sales reports and present them to management. This full-time, permanent position offers benefits such as cell phone reimbursement, commuter assistance, a flexible schedule, internet reimbursement, life insurance, and Provident Fund. The preferred education requirement is a Diploma, with preferred experience in B2B sales for 3 years, electronics sales for 3 years, and B2B Marketing for 2 years. Proficiency in English is preferred, and the preferred work location is Patna, Bihar, with a willingness to travel up to 75%. The work location is remote. For further inquiries or to apply for this position, please contact the employer at +91 9904202636.,

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