Junior Executive-Sales & Services

You will be working as a Junior Executive-Sales & Services at Malabar Gold & Diamonds in Nagpur, Maharashtra, India. Your primary responsibility will be to achieve individual sales targets and enhance store profit by executing company strategies. You will greet customers warmly, understand their requirements, and guide them to suitable products to influence their buying decisions. Additionally, you will engage in remote selling activities when required to maximize customer reach. Your role will involve conducting priority selling for aged stock to maintain customer satisfaction, handling customer queries and complaints with the right solutions, and providing excellent customer service by educating them on product details and benefits. You will also be responsible for packing products securely for online orders and handling customer returns efficiently. Informing customers about special offers, enrolling them in various schemes, and managing customer orders effectively will be part of your daily tasks. Moreover, you will ensure accurate entry of customer details post-purchase for maintaining a reliable customer database. Monitoring stock, coordinating order placements, maintaining visual merchandising guidelines, and supporting marketing efforts will also be essential aspects of your role. Adhering to company grooming standards, following standard operating procedures, and preparing sales reports for senior management are crucial responsibilities. Furthermore, you are expected to acquire knowledge in various store sections, seek self-development opportunities, and identify training needs for continuous improvement. To be eligible for this role, you should have an HSC qualification, be below 33 years old, and have 1 to 2 years of relevant experience. The salary will be as per industry standards in Indian Rupees.,