Job
Description
Role Overview: As an HR & Immigrations Executive at TMF Group, your main responsibility will be to facilitate the achievement of optimum business results and deliver a distinctive culture based on TMF values. You will directly coordinate with line managers, collaborate with sales and marketing teams, liaise with internal departments, and ensure that client needs are effectively fulfilled. Additionally, you will be responsible for verifying and updating employee information, identifying opportunities for business growth, managing client relationships, and maintaining accurate CRM records. Key Responsibilities: - Directly coordinate with line managers and execute outlined client tasks and strategy - Collaborate with sales and marketing team to reach prospective clients - Liaise with internal departments to ensure client needs are fulfilled effectively - Forecast and track client account metrics - Ensure clients receive requested response and services in a timely fashion - Verify and update employee information, including Gosi deductions, benefits, and other deductions - Address and resolve any discrepancies in HRP records promptly - Communicate client needs to line managers and understand their requirements - Identify opportunities to grow business with new and existing clients - Attend meetings with clients to build relationships with existing accounts - Manage the CRM accurately and provide consistent reporting to management - Report to direct manager - Operate as the point of contact for assigned customers - Provide early recognition of potential risks with (major) business impact in the account and when necessary, escalate identified risks in time to line managers - Identify potential areas of growth and improvement in service delivery with existing clients - Carry out client satisfaction surveys and reviews - Create an inspiring team environment with an open communication culture Key Requirements: - University degree in business administration or relevant discipline - Proficiency with Microsoft Office programs - Excellent communication skills (Fluent English) - Strong interpersonal skills - Ability to multi-task, prioritize, and coordinate tasks to meet multiple deadlines - Strong creative and problem-solving skills - Energetic and enthusiastic individual with a strong team spirit - A quick learner who finds opportunities to gain and share knowledge Additional Details: TMF Group is a leading provider of administrative services with a global presence. With over 11,000 colleagues based in over 125 offices across 87 jurisdictions, TMF Group offers job opportunities to individuals from diverse backgrounds and actively promotes talent within the organization. The company values nurturing and promoting talented individuals and ensures that senior positions are open to all employees. We look forward to welcoming you and making a positive impact together at TMF Group! Role Overview: As an HR & Immigrations Executive at TMF Group, your main responsibility will be to facilitate the achievement of optimum business results and deliver a distinctive culture based on TMF values. You will directly coordinate with line managers, collaborate with sales and marketing teams, liaise with internal departments, and ensure that client needs are effectively fulfilled. Additionally, you will be responsible for verifying and updating employee information, identifying opportunities for business growth, managing client relationships, and maintaining accurate CRM records. Key Responsibilities: - Directly coordinate with line managers and execute outlined client tasks and strategy - Collaborate with sales and marketing team to reach prospective clients - Liaise with internal departments to ensure client needs are fulfilled effectively - Forecast and track client account metrics - Ensure clients receive requested response and services in a timely fashion - Verify and update employee information, including Gosi deductions, benefits, and other deductions - Address and resolve any discrepancies in HRP records promptly - Communicate client needs to line managers and understand their requirements - Identify opportunities to grow business with new and existing clients - Attend meetings with clients to build relationships with existing accounts - Manage the CRM accurately and provide consistent reporting to management - Report to direct manager - Operate as the point of contact for assigned customers - Provide early recognition of potential risks with (major) business impact in the account and when necessary, escalate identified risks in time to line managers - Identify potential areas of growth and improvement in service delivery with existing clients - Carry out client satisfaction surveys and reviews - Create an inspiring team environment with an open communication culture Key Requirements: - University degree in business administration or relevant discipline - Proficiency with Microsoft Office programs - Excellent communication ski
