114 Jobs in Kothamangalam - Page 5

Job Responsibilities: Perform inter-system reconciliation, track funds and make sure they are applied to appropriate transactions. Liaising with agents/counterparties/clients to solve queries and discrepancies related to the process. Timely escalating outstanding issues to Client Working in teams. Handling different stages of life cycles of financial products. These stages can be-KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, confirmations of trade, corporate actions, tax operations. Timely escalations of outstanding issues to clients. Preparing internal and client ...

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors ...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns...

Customer Service Analyst - Voice Process Full-time (FT) | Customer Operations Shift Timings- Night Shift|Management Level- A| Travel - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction wi...

Oversee the end-to-end execution of KYC remediation and transformation initiatives. Coordinate cross-functional teams to ensure timely completion of project milestones. Manage risk and control issues related to KYC operations through proactive identification and mitigation strategies. Produce regular reports and dashboards to track program health and regulatory compliance.

Customer Operations - Associate Process Manager Shift Timings Flexible 24x7 Specializations- International BPO, Voice Process Please Note : Only those candidates will be preferred who as On Paper Team Leader experience. eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solu...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Responsibilities: Train freshers/experienced in the field of Cloud Computing and related tech. Skills: Operating systems, AWS/Azure, Cloud Computing domains

The Teaching Faculty will be responsible for delivering high-quality instruction and engaging lessons related to aviation management & IATA, developing curriculum, conducting assessments, and providing guidance and support to students.

Roles and Responsibility Assist in the development and implementation of financial products and services. Support business growth through effective sales strategies. Build strong client relationships and provide excellent customer service. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify opportunities. Develop and maintain accurate records of financial transactions and reports. Job Requirements Strong understanding of financial concepts and principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other financ...

Role & responsibilities Sales Generation: Execute sales plans to achieve and exceed sales targets set for the territory. Identify potential sales opportunities and develop strategies to capitalize on them. Territory Management: Efficiently manage the assigned territory, including route planning, coverage optimization, and regular visitation to key accounts. Continuously monitor and analyze market trends, competitor activities, and customer preferences to adjust strategies accordingly. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, including retailers, wholesalers, distributors, and key decision-makers. Provide excellent custom...

We are looking for a highly skilled and experienced Premium Acquisition Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-6 years of experience in the BFSI industry, with expertise in premium acquisition and sales. Roles and Responsibility Develop and implement effective strategies to acquire high-value customers. Build and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and expand the customer base. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to stay ahead in the market. Provide exceptional customer service to en...

Job title: Guest relation officer(Only female) Location : Kothamangalam Reception & Customer Service : Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process. Manage Inquiries : Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed. Appointment Scheduling : Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for. Documentation & Filing : Maintain and...