Job opportunity For Client Account Supervisor in Bangalore

Brunel

4 - 9 years

3 - 8 Lacs

bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

client account management client coordination client servicing account management client relationship client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Core Responsibilities

Manage client relationships to ensure satisfaction, retention, and loyalty through proactive engagement and service delivery.
Serve as the primary point of contact for ongoing client support, communications, and issue resolution, coordinating with internal teams as needed.
Identify upselling and cross-selling opportunities within assigned accounts to expand business and service offerings.
Develop strategic account plans that align client goals with company solutions and drive long-term growth.

Operational Tasks

Initiate and oversee client onboarding and account setup in internal systems, including preparation of all general information, credit checks, and required documentation.
Coordinate contract lifecycle activities: submission, review, signing, renewal, amendment, and deactivation, ensuring compliance and proper documentation flow.
Monitor client agreement expiry dates and proactively follow up with stakeholders to ensure timely renewals and compliance.
Facilitate candidate mobilization by collaborating with recruitment and operations teams, managing documentation, pre-joining formalities, visa processing, and onboarding logistics.
Handle amendments, relocations, and demobilizations by preparing required documentation, communicating with internal teams, and confirming process completion.

Reporting & Documentation

Prepare and submit weekly and monthly reports on new joiners, leaves, account changes, and reconciled headcounts to management.
Ensure accurate record maintenance of agreements, contracts, amendments, and compliance documents; update digital platforms (e.g., Mercury, Wizard) as needed.
Support tender preparation and submissions by organizing technical documents, coordinating with commercial and legal teams, and responding to client queries post-submission.

Coordination & Compliance

Liaise internally with Ops, Business Support, Commercial Officers, Legal, Finance, and Recruitment teams to ensure smooth workflow and timely resolution of client and employee requirements.
Ensure compliance in insurance, visa, payroll, and bank guarantees by initiating and monitoring relevant processes for employees and client accounts.
Provide actionable feedback to improve products/services by relaying client needs, complaints, and suggestions to relevant functional teams.

More Jobs at Brunel

Contract Hire- Recruiting Coordinator

Bengaluru

5 - 8 yrs

INR 6 - 8 Lacs

Structural Engineer (Water Retaining)

Bengaluru

3 - 5 yrs

INR 7 - 11 Lacs

Automation Engineer

Chennai

3 - 8 yrs

INR 7 - 11 Lacs

Water Resources Engineer

Bengaluru

15 - 20 yrs

INR 11 - 15 Lacs

Recruiting Coordinator

Bengaluru

3 - 6 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.