JEWELLERY RETAIL TRAINER

As a Jewellery Retail Trainer at DAR JEWELLERY PVT LTD in Coimbatore, you will play a crucial role in enhancing the sales techniques, customer service skills, and product knowledge of our retail staff. Your primary responsibility will be to deliver well-designed training programs that ensure all team members are equipped to exceed sales goals, thereby providing a consistent and high-quality experience for our customers. Your key responsibilities will include designing comprehensive training modules covering product knowledge, sales techniques, customer service, and company policies. You will focus on ensuring that the retail staff is well-versed in the features, benefits, and history of jewellery products, as well as the latest trends and collections. By teaching advanced sales strategies and customer service best practices, you will aim to enhance customer interactions, improve conversion rates, and meet or exceed sales targets. Furthermore, you will facilitate role-playing exercises to simulate real-world retail situations, conduct new hire training, and evaluate the effectiveness of training programs regularly. Your role will also involve monitoring staff performance, offering ongoing coaching, and collaborating closely with the management team to address specific training and development needs. To qualify for this role, you should ideally possess a Bachelor's degree in Business, Retail Management, Marketing, or a related field, along with a minimum of 2 years of experience as a retail trainer, preferably in the jewellery industry. Strong communication, presentation, and problem-solving skills are essential, as well as proficiency in Microsoft Office Suite and familiarity with e-learning platforms. As a successful candidate, you should be passionate about the jewellery industry and customer service, with the ability to motivate and inspire others. Your patient, approachable, and supportive approach to delivering training, coupled with strong organizational and time-management skills, will be key to your success in this role. This is a full-time, permanent position with benefits including Provident Fund. The work schedule will involve day shifts with weekend availability, and proficiency in English is preferred. The job will require in-person work at our location.,