Japanese Business Support Specialist

You will be responsible for: - Performing software-related QA translations and technical translations from Japanese to English and vice versa. - Handling customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. - Conducting Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. - Collaborating with the development and QA teams to understand product updates and changes, and translating technical specifications as needed. - Assisting in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. - Providing language support to other team members as needed. Qualifications required: - Proficiency in both Japanese and English languages for effective communication. - Experience in software-related QA translations and technical translations. - Strong analytical skills for conducting Root Cause Analysis (RCA) on software defects. - Ability to collaborate effectively with development and QA teams. - Experience in creating and maintaining bilingual documentation of software products and technical procedures. (Note: The additional details of the company were not provided in the job description.) You will be responsible for: - Performing software-related QA translations and technical translations from Japanese to English and vice versa. - Handling customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. - Conducting Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. - Collaborating with the development and QA teams to understand product updates and changes, and translating technical specifications as needed. - Assisting in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. - Providing language support to other team members as needed. Qualifications required: - Proficiency in both Japanese and English languages for effective communication. - Experience in software-related QA translations and technical translations. - Strong analytical skills for conducting Root Cause Analysis (RCA) on software defects. - Ability to collaborate effectively with development and QA teams. - Experience in creating and maintaining bilingual documentation of software products and technical procedures. (Note: The additional details of the company were not provided in the job description.)