JAMF Engineer | Permanent Remote | 6Months-1Year extendable Contract

Job Description

Job Title: JAMF Engineer Job Overview: We are seeking an experienced JAMF Engineer with 36 years of hands-on experience managing Apple devices at scale using JAMF. The role involves providing Tier 2 and Tier 3 support, scripting, and collaborating with US and Europe-based technical teams. Candidates should be well-versed in BASH scripting, familiar with iOS, and possess strong communication and collaboration skills. Responsibilities: Provide Tier 2 and 3 support for JAMF Pro environments and escalated Tier 1 support from the client. Collaborate with the technical team to automate solutions and create quick fixes in Self Service. Develop custom scripts and solutions to manage Apple devices effectively. Meet regularly with the technical team to ensure all support needs are met. Assist with installation, monitoring, and configuration of JAMF tools including JAMF Connect, JAMF Protect, and JAMF Infrastructure Manager. Qualifications: Must-Have: 3–6 years of experience managing Apple devices with JAMF. Strong scripting experience (BASH required; Python or AppleScript a plus). Proficiency in JAMF Connect / Protect, macOS lifecycle management, device enrollment (DEP/ABM), VPP, and MDM profiles. Experience in maintaining secure macOS environments in regulated industries (HIPAA, SOC 2). Preferred: JAMF 400 certification (preferred) or JAMF 300 certification (plus). Familiarity with Zero Trust frameworks and Apple security features. Contributions to tools like JAMF Toolkit or open-source Mac Admin utilities. Experience with Python and AppleScript scripting. Technical Skills & Tools: JAMF Connect, JAMF Protect, JAMF Infrastructure Manager. Bash scripting; Python and AppleScript (preferred). Self Service; JAMF Toolkit. Soft Skills: Excellent written and verbal communication skills. Ability to collaborate with stakeholders and remote teams. Self-starter with a proactive and detail-oriented approach. Strong team player with presentation skills. Familiarity with G-Suite and remote work etiquette. Additional Information: Work requires time overlap until 1 PM EST to coordinate with US and Europe-based teams. Mac administration knowledge is a plus.